Grubbs Kia of Wichita Falls

We were waited on upon arrival, which was great! Then we had a nice waiting experience - nice room to wait in, and a nice shuttle car & driver that dropped us off at a cafe and picked us up. Then we had a nice waiting experience - nice room to wait in, and a nice shuttle car & driver that dropped us off at a cafe and picked us up. The work was done in a timely manner, and all the personnel were very cordial. Thank you. Glad we bought our Kia Telluride in Wichita Falls. More

Prompt service, very courteous and knowledgeable employees. The service I was needing was because of a recall and they fixed more than what I even realized. Since I traveled from out of town I staye employees. The service I was needing was because of a recall and they fixed more than what I even realized. Since I traveled from out of town I stayed in the waiting room which was supplied with various drinks. BTW, they were able to finish 45 minutes before expected. I highly recommend them! More

They schedule my recall service very quickly and had me in and out in the same day. Everyone was super nice and efficient. in and out in the same day. Everyone was super nice and efficient. More

Start to finish easy car buying experience. Friendly staff wanting your business and doing whatever it takes to get it! Friendly staff wanting your business and doing whatever it takes to get it! More

Foundation has been great to work with from the buying process to the service department. Everyone has been friendly and very helpful. Brandi in service was helpful and very welcoming! process to the service department. Everyone has been friendly and very helpful. Brandi in service was helpful and very welcoming! More

Exceptional service. Clean facilities. Everyone was very helpful and kept me informed during my visit. Very good experience! Clean facilities. Everyone was very helpful and kept me informed during my visit. Very good experience! More

Brandi was very helpful. Made suggestions on how to save money on services performed. Vehicle ready in a timely manner. Made suggestions on how to save money on services performed. Vehicle ready in a timely manner. More

From the day I bought my new car 7 months ago I’ve had reason to visit Foundation for various issues; flat tire, low air pressure, side view mirror issue that was quickly resolved, to my recent service ap reason to visit Foundation for various issues; flat tire, low air pressure, side view mirror issue that was quickly resolved, to my recent service appointment I have been extremely satisfied with every encounter I’ve had with service personnel. I must sing the praises for Kristi and Tommy! Truly the best at customer care. I might add that the facilities are top notch! The restrooms are always immaculate and free cold water is absolutely much appreciated in these hot temperatures. For sure I am a fan of this dealership. And I am absolutely loving my new car! More

They worked with us and helped us in every way. Answered all of our questions. Answered all of our questions. More

Brandi my service rep was great and kept me informed during the Service. Garret the Tech who worked on my car, let me know which other services were due, his recommendations, and pricing. His explanat during the Service. Garret the Tech who worked on my car, let me know which other services were due, his recommendations, and pricing. His explanation was easily understandable and it is obvious he cared about the vehicle and the customer. All of his recommendations were made to keep me safe on the road. The Customer Service at this dealership has definitely improved as far as knowledge about my vehicle and working with customers. More