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Grubbs Acura

Grapevine, TX

2.3
120 Reviews

1600 E State Hwy 114

Grapevine, TX

76051

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Showing 120 reviews

December 21, 2021

This dealership is very nice. When you walk in you feel like you're in Luxury. The customer service is definitely the best I've ever encountered. Walid is the absolute best. He took the time to make sure I More

by Anobles06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Abou El Naga, Tyrone Robinson
December 08, 2021

It was an absolute great experience from start to finish, highly recommend Armani as a salesperson and an all around great person in general to help you! More

by John C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armani Le Roux
Dec 10, 2021 -

Grubbs Acura responded

Thank you John for taking the time to leave us and Armani a great review!

December 07, 2021

This is our 4th time purchasing a brand new Acura and This is our 4th time purchasing a brand new Acura and this has officially set the new standard of expectations for us as customers. I truly though More

by Mali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANIA M Abdelfattah, Al Lewis, Kevin Tran
Dec 10, 2021 -

Grubbs Acura responded

Thank you for such an amazing review! We honestly do what we do for customers like you. We want to make a difference and make the car buying and servicing easy for all customers that come to Grubbs.

November 15, 2021

Chris was wonderful, always professional. He was able to get my car cleaned and air up my tires. More

by pmadrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Russell
Dec 10, 2021 -

Grubbs Acura responded

Thank you for Trusting the Grubbs Service team.

October 29, 2021

Lied to me three times as far as price offered. Then screwed numbers to look like they were trying to be fair. Be careful as they play the sales games. Price difference between first offer & last offe More

by Vvreynolds
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner - did great but manager screwed it up.
Dec 10, 2021 -

Grubbs Acura responded

We are very sorry you had a bad experience with us and our team. We are always working with our team to work with our customers and the offers and incentives available.

October 14, 2021

My experience with Grubbs and Adam was amazing. Adam was very attentive to what my needs were with my purchase and helped me find the perfect car that fit me and my budget. I will forever be a Grubbs custom More

by Valmshearer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Alzoubi
Dec 10, 2021 -

Grubbs Acura responded

Thank you for leaving us a great 5 star review!

October 14, 2021

I went to purchase the vehicle I seen online, only to find out that wasn’t the one that caught my eye. She tells me hold on, I have another & when she pulled up in it….My family & I knew immediately, tha More

by J-Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, RANIA M Abdelfattah, Al Lewis, Tyrone Robinson
Dec 10, 2021 -

Grubbs Acura responded

Thank you for leaving us an amazing review.

October 05, 2021

Great experience, got the car I wanted at the price I wanted. Great sales team! More

by chasepltn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANIA M Abdelfattah, Al Lewis, Eric Rea
September 30, 2021

Rania was very helpful to take time and work with us. She wasn’t pushy and also understood our requiments well. More

by rsaxena13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANIA M Abdelfattah
September 24, 2021

My husband and I had the pleasure of working with Armani and we had an excellent first time car buying experience. Could not have gone better. Armani was very detailed and friendly with us and made the whol More

by Kelsey B.
Price
Recommend Dealer
Yes
Employees Worked With
Armani Le Roux
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