Group 1 Toyota Fort Bend

Group one Toyota provided prompt service at a fair price. I especially appreciate the video that was sent to me to document what my truck needed. I especially appreciate the video that was sent to me to document what my truck needed. More

I was very pleased with Tariq Gillani’s professionalism and manners in which he took care of me. He explained everything in detail and was quick to answer all of my questions. I will recommend that folks and manners in which he took care of me. He explained everything in detail and was quick to answer all of my questions. I will recommend that folks go see him, he is honest and takes cares of you like no one else. More

Angelo was our point of contact and represented the dealer so well! Great car. Smooth buying process. So easy and efficient dealer so well! Great car. Smooth buying process. So easy and efficient More

Great customer service and though communication with all the steps being done with my car. the steps being done with my car. More

Bought a NEW car off their lot, when the seat started smoking in the back they told me it was the sun. Since they couldn’t make it happen again, they did NOTHING. not even fix the burn marks even though smoking in the back they told me it was the sun. Since they couldn’t make it happen again, they did NOTHING. not even fix the burn marks even though it’s covered under warranty. I would never buy from this dealership again. More

The client agent Name Angel service Assistant Manager customers relationship is best among equals. And this has kept me at this location because of its high-quality attributes. customers relationship is best among equals. And this has kept me at this location because of its high-quality attributes. More

Nice job Your work is very fine Ii am impressed Thank you so much I am every time coming this place. you so much I am every time coming this place. More

The service advisor Reynaldo was patient knowledgeable and very understanding and a pleasure to work with. Thank you and very understanding and a pleasure to work with. Thank you More

Outside of Aidan Aubrey, the customer service component of this dealership is nonexistent! After nearly a $3,000 repair that involved removing the dashboard of my vehicle the mechanic(s) and/or technician( of this dealership is nonexistent! After nearly a $3,000 repair that involved removing the dashboard of my vehicle the mechanic(s) and/or technician(s) damaged my car. On another occasion I had to wait over forty minutes outside before I could get help for my appointment on a $1,800 repair. The managers or often worse than their front line associates in regards to customer service. More

Aiden was very polite and professional. He was helpful in answering my questions and tutored me on several car features. He was helpful in answering my questions and tutored me on several car features. More