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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,502 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,502 reviews

August 13, 2025

Sunday Odeleke was my sales man and he made the whole process very easy for me will recommend him anyway to anyone.Thank u Sunday for your selflessness. More

by Flo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunday Odeleke
Aug 13, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

The service was great and Anthony, my service attendant, did a great job explaining everything to me. Great customer care experience. More

by deeduarte75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 12, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2025

I went in for maintenance on a used Highlander I recently purchased at another dealership. They checked me in pretty quick and I was able to get back to the rest of my day. During their routine inspection, More

by josehj84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Aug 12, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Right away my truck was taken in and although it was a 2 hour wait. I was greeted by a salesperson and was given knowledge on all the cars in the lot. More

by Cruzismael310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Staff is always amazing. From the service tech to the mechanics, and the cashier. Never pushy. More

by T-Lady65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

They are courtesy, professional, on time, friendly, warm, respectful, wonderful service which I have received More

by Lethienn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Du Hao
Aug 11, 2025 -

Group 1 Toyota Fort Bend responded

Hello Lethienn, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Very improved service and the truthful people. With the amenities of beverages and snacks with good music including comfy chairs. I felt I could trust the service to my car. Very please experience More

by robichaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

I trust this dealership they are very knowledgeable the staff particularly Eli very cooperative, humble and polite that's why I have all my 6 cars serviced here for last 15 yrs. Thanks. More

by NICK
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Hi Nick, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

Great service , no high pitch salesman with more service items needed attention. Totally different from BMW SERVICE WRITERS! Great timely service and superb experience. Spence did a great job!!! More

by Speedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

I went in for my car’s 50K routine maintenance, fuel injection clean out, and state emissions test. Tariq did a great job giving me an estimated time, communicating the status, and having the car ready More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
Aug 10, 2025 -

Group 1 Toyota Fort Bend responded

Charles, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

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