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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,502 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,502 reviews

November 15, 2025

Good service , ready when I got there. Quick response to my request and was out right away. Thanks. More

by Javier Vaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
November 14, 2025

Good service. The facility is comfortable, the entrie must be improve because is not easy to get in when you have cars behind you More

by Alvarpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recall name
Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2025

Been coming to you for the past 15 years. My relationship with Sharif has been the best from the first time we met. Love Ft Bend dealership. Was insulted and treated badly at Sterling McAl More

by F. Mistri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif , Bibin Thomas
Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2025

I had a great experience. Oscar Chamagua took great care of me and my vehicle. Explained the services my vehicle needed and guided me through the whole process. Overall great More

by hjosselyn1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Nov 11, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2025

True Nyuhen is very knowledgeable and respectful. The multi point inspection found cv boot malfunction under warranty. Brake job complete all wheels with coupon was reasonable. Thank you. More

by jack.kehoe.assoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. Nguyen
Nov 13, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Nyuhen here at Group 1 Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

November 08, 2025

My service advisor did a wonderful job with my business on getting my tires for my truck.. More

by scgoodwin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Nov 09, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 08, 2025

Jerrell C. and his team of mechanics how the upmost customer service. Ill be back! More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell C, Josh
Nov 09, 2025 -

Group 1 Toyota Fort Bend responded

Traci, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

November 08, 2025

My Dealer was so helpful, knowledgeable, and is a courteous staff, efficient and timely, and the dealership's clean and has respectful environment. He has the ability to answer questions, guide you t More

by Ben@1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Only I knew He is from Afghanistan
Nov 09, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2025

From start to finish, the team was incredibly helpful. Everything arrived on time, and the quality exceeded my expectations. More

by Jehanzeb Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Nov 06, 2025 -

Group 1 Toyota Fort Bend responded

Hi Jehanzeb, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! Thank you again, and have a fantastic day!

November 05, 2025

The dealership is spotless and the sales people and service people are courteous and friendly. More

by ausborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robles, the best
Nov 05, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! Thank you again, and have a fantastic day!

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