Group 1 Subaru Rivertown

Treated very nice. Polite staff and knowledgeable. Also very timely in servicing car and keeping you updated on the status of your vehicles Polite staff and knowledgeable. Also very timely in servicing car and keeping you updated on the status of your vehicles More

⭐️⭐️⭐️⭐️⭐️ Subaru of Columbus is hands down the best shop around! I’ve trusted them with my vehicles for years because they always go above and beyond. They treat me like family every single time, and i shop around! I’ve trusted them with my vehicles for years because they always go above and beyond. They treat me like family every single time, and it shows in the level of care they put into their work. Most recently, I brought in my wife’s Yukon for major repairs, and their team absolutely delivered. They replaced the entire front end and had it finished in just 48 hours 🙌🙌🙌. That kind of speed, attention to detail, and commitment to doing things right is rare to find. I can’t say enough good things about Subaru of Columbus, the team truly knows how to do it all, and time and time again they’ve earned my trust. If you’re looking for a shop that delivers top-notch service and treats you like more than just a customer, this is the place! More

AMBER JONES! ! She is the only reason I bring my car here for service. She is so knowledgeable and friendly. She keeps me informed every step of the way and get ! She is the only reason I bring my car here for service. She is so knowledgeable and friendly. She keeps me informed every step of the way and gets me in and out as quick as possible. More

During tire rotation they cross threaded a lugnut and refused to fix it said basically it was my problem so they would rather lose a customer than to fix what they done .So I fixed it myself for under refused to fix it said basically it was my problem so they would rather lose a customer than to fix what they done .So I fixed it myself for under $10:00 and about an hours worth of time .After Manger just flat refused to help me so I told him I would not be back he said okay.So dealership just losses out on maintenance upkeep over $10:00 More

We had a great experience. Teran was friendly and knowledgeable. Didn’t feel pressured to buy. Teran was friendly and knowledgeable. Didn’t feel pressured to buy. More

It was a pleasant buying experience with a great knowledgeable salesman. The paperwork took minimal time and was relatively painless. knowledgeable salesman. The paperwork took minimal time and was relatively painless. More

Amber is a wonderful service agent! She has always been super helpful, communicates thoroughly, and goes above and beyond to deliver excellent service. We are very appreciative. She has always been super helpful, communicates thoroughly, and goes above and beyond to deliver excellent service. We are very appreciative. More

Always courteous and efficient. I know my car is in good hands when I bring it in. I know my car is in good hands when I bring it in. More

The sales staff were friendly and knowledgeable. They were not overly aggressive, I don’t like aggressive sales techniques. The dealership is comfortable and relaxed. The sales person was patient, a They were not overly aggressive, I don’t like aggressive sales techniques. The dealership is comfortable and relaxed. The sales person was patient, and answered all of my questions. More

Total lack of service. Tech caused transmission failure which locked up axle they changed me Tech caused transmission failure which locked up axle they changed me More