Group 1 Honda Saco
Saco, ME
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We had a great experience at Ira Honda. Our salesperson, Bonnie was right on top of things and made us feel confident in our ultimate choice. We arrived looking at used cars and left with a Our salesperson, Bonnie was right on top of things and made us feel confident in our ultimate choice. We arrived looking at used cars and left with a new CR-V Sport L I think I’m allergic to a hard sale so I would have left if I’d felt like we were being pushed. No buyers remorse here!! More
IRA Honda Saco is by far the best dealership I’ve ever been to. They’re always so helpful and speedy with any work or just maintenance that needs to be done. All the employees are nice and very profession been to. They’re always so helpful and speedy with any work or just maintenance that needs to be done. All the employees are nice and very professional when working with me. Literally no complaints. More
My husband and I dropped the car off at 9:00am and told that service would be completed by 2pm. Our Honda Accord hybrid 2023 needed tire replacement and service. The three recalls would be dealt with. W that service would be completed by 2pm. Our Honda Accord hybrid 2023 needed tire replacement and service. The three recalls would be dealt with. We asked to be contacted by phone when the work was done. We called 3 times to ask about the car after 2 pm and each time we were unsuccessful in reaching anyone. Instead we received a text at 4:45 pm saying the car is ready for pick up. This customer service experience proved to be a little stressful as I was not sure about having a car very early the following day. It would be my suggestion that a person to person call would have been appropriate to let me know service needed more time. Regarding the text, I must say that I ignored it at first as it originated from Texas. The caller did leave a voicemail which led us back to the dealership to pay and to pick up the car. More












