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Group 1 Honda Saco
Saco, ME
2,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 26, 2026
I worked with Bonnie for the purchase of my new 2026 Honda Ridgeline. Bonnie was great, she was well informed and had a great attitude! From initial contact to final sale, she was there to help with any Honda Ridgeline. Bonnie was great, she was well informed and had a great attitude! From initial contact to final sale, she was there to help with any questions and made the process seamless. More
by Joe G
Employees Worked With
Bonnie
October 26, 2026
Alexander was very helpful with our purchase and helped us pair our phones. We went back the next day for help with our music and he also was able to set it up for us. That is why we are loyal Honda cust us pair our phones. We went back the next day for help with our music and he also was able to set it up for us. That is why we are loyal Honda customers. More
by memerebobbie
Employees Worked With
Alexander Plaisance
October 22, 2026
People were nice. They explained everything to me went over the truck. Explain stuff in the truck to me. People were nice to work with. They explained everything to me went over the truck. Explain stuff in the truck to me. People were nice to work with. More
by Sim
Employees Worked With
Jessie Clifford
October 21, 2026
Third name of this company since we bought our 2017 Civic. Zero communication, never called first. Two tries at the problem. Had to call Triple A again because car died after they “fixed” the problem. Civic. Zero communication, never called first. Two tries at the problem. Had to call Triple A again because car died after they “fixed” the problem. “Service” manager would not take first attempt fee off the second bill until I demanded it. Phone calls on terminal hold. Acted like I was the problem and couldn’t understand how busy they were. Well, I’d like to see how much longer they are in business treating customers like problems instead of opportunities. Not coming back, ever after nine years a customer. More
by jerrycolella
Employees Worked With
Dominic, Emma, other employees
October 21, 2026
I was told it would be 1. 5 hours to diagnose but after 1.75 hours I had to go ask about car. The person who helped me , Dominic, I'm wasn't at front desk, may have been at lu 5 hours to diagnose but after 1.75 hours I had to go ask about car. The person who helped me , Dominic, I'm wasn't at front desk, may have been at lunch? The other staff person who then helped me is Renisha and she was efficient and pleasant to work with. I am going to request to work with her in the future. I purchased parts and will be bringing car back to have tail lights installed. I would like to let you know that in the recent past that it was very frustrating for me to try to get through on your phone system but this time it was much better. And I am having problem with this review as when I go to next section is not letting me enter data. Had to back up but will try again. More
by RobinOskar
Employees Worked With
Dominic and Renisha
October 14, 2026
Outstanding service by your team. Grateful that I was offered the Special Offer of paying in advance for the three oil changes and tire rotation. Thank you!!! Grateful that I was offered the Special Offer of paying in advance for the three oil changes and tire rotation. Thank you!!! More
by T-Scott
Employees Worked With
Tanesha
