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Group 1 GMC Southwest

Houston, TX

4.5
560 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 560 reviews

January 24, 2026

The dealership was clean and smelled good. The people was very nice and courteous. I will return to get my car maintenance. More

by pmillette3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 26, 2026 -

Group 1 GMC Southwest responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

January 23, 2026

I took my car in for oil change on 1/22/26, when I used my car at night I found out that my steering wheel went up and down, left and right. And I was freaking out. Please check everything before you have More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 24, 2026 -

Group 1 GMC Southwest responded

We take full responsibility and sincerely apologize. We should have properly checked the vehicle before delivery, and we understand how upsetting this experience was. This is not acceptable, and we are addressing it with our team to prevent a repeat. Thank you for taking the time to let us know. Please reach out to me should you need anything else 713-776-4654. Wilfred Solano Service Manager

January 21, 2026

Excellent service! Gabriel Miranda was very professional and answered all my questions. Before making my purchase, I visited other dealerships, and I didn't feel as com More

by orueosaYalena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Miranda
Jan 24, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2026

The sales team is very friendly and supportive of my needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. More

by chrisqualls78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Jan 17, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2026

Always greeted with kind professionalism and great service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in a More

by mjr0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 17, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Purchasing from Group1 was an enjoyable process. Trevor my sales rep was very professional and knowledgeable as we worked through the sales process More

by Bsons5857
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 15, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2026

I have up and down with the dealership. Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint More

by drgns195
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
Jan 16, 2026 -

Group 1 GMC Southwest responded

Thank you for taking the time to provide feedback. We apologize for any frustration caused by issues with your vehicle. As a dealership, we strive to provide top-notch service and will continue to work with manufacturers to improve their processes. We appreciate your loyalty over the past ten years and hope to continue serving you in the future.

January 09, 2026

Very friendly and caring people. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. More

by JIFU WANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel and Phil are valuable assets., Luis Guerra
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi Jifu, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

January 09, 2026

Personnel is friendly and attentive. I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , More

by Ehdz2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin (422905)
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Thank you, and have a fantastic day!

January 09, 2026

Although they no longer sell Buicks, I have continued to receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. More

by dejbdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice young woman. Don’t have her name.
Jan 10, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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