Group 1 GMC Southwest
Houston, TX
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I took my car in for oil change on 1/22/26, when I used my car at night I found out that my steering wheel went up and down, left and right. And I was freaking out. Please check everything before you have my car at night I found out that my steering wheel went up and down, left and right. And I was freaking out. Please check everything before you have the car back. More
Excellent service! Gabriel Miranda was very professional and answered all my questions. Before making my purchase, I visited other dealerships, and I didn't feel as com Gabriel Miranda was very professional and answered all my questions. Before making my purchase, I visited other dealerships, and I didn't feel as comfortable at any of them as I did here. Thank you very much! More
The sales team is very friendly and supportive of my needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. More
Always greeted with kind professionalism and great service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in a service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in and out in a very timely manner and I’m very impressed with their overall service. More
Purchasing from Group1 was an enjoyable process. Trevor my sales rep was very professional and knowledgeable as we worked through the sales process Trevor my sales rep was very professional and knowledgeable as we worked through the sales process More
I have up and down with the dealership. Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint Service is always good most of the time. My problems stem more from why I’ve had to replace a part three time in the past ten years and why the paint on my hood and roof faded and deteriorated in less than five years. But this is a systemic problem at the manufacturing. More
Very friendly and caring people. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. Gabriel is very knowldgeable, understanding and patient. That is why I bought two SUVs from him in a month. More
Personnel is friendly and attentive. I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , I called yesterday, the customer representative was very cordial. He explained what I was to expect as per my request . After the diagnostic report , the customer representative explained the results of the report .He explained in terms that I could understand, therefore I understood what repairs need to be done to my vehicle . This was my first time at this location and certainly will not be the last . I have been to other dealerships and definitely your service does not compare. Thank you and Kudos to everyone . More
Although they no longer sell Buicks, I have continued to receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. receive good service on my Buick LaCrosse. Efficient and pleasant service reps. All in all, a satisfying experience. More

