Group 1 GMC Southwest

We had a great experience! Jay provided such awesome service and really took the time to explain everything to us. The overall process was super easy and I left in my dream car Jay provided such awesome service and really took the time to explain everything to us. The overall process was super easy and I left in my dream car - at a respectable price! More

The best dealership in town. I live 20 miles away but always come to them when there’s an issue with my GMC. Ronald takes good care of me and solves all the issues. I live 20 miles away but always come to them when there’s an issue with my GMC. Ronald takes good care of me and solves all the issues. More

I had a great experience purchasing my new truck at this dealership. Keith was my salesperson and helped me through the entire process. I didn’t feel pressured and felt I got a great deal. dealership. Keith was my salesperson and helped me through the entire process. I didn’t feel pressured and felt I got a great deal. More

I went to this dealership because I wanted to use gmc. My check engine light came on due to trash in my diesel. It was there for two weeks. The communication between our two parties was terrible. When you My check engine light came on due to trash in my diesel. It was there for two weeks. The communication between our two parties was terrible. When you purchase a vehicle over $100k, it should not matter where the service comes from as long as it’s a gmc dealer. I am thankful that I will not have to use them again. FYI, I was out of state when this happened or I would have used my local dealership. My dealership has apologized for Group 1’s handling of this entire service. More

I have bought 2 vehicles from this dealership and have had my vehicles serviced here for years. I have never been disappointed!!! had my vehicles serviced here for years. I have never been disappointed!!! More

Service was fine, Tatyana was helpful and very very nice. Car was clean when returned. Car was clean when returned. More

Took care of my Yukon Denal XL. They got everything fixed in a timely manner. Basel in sevice was great to work with! Thanks Basel! They got everything fixed in a timely manner. Basel in sevice was great to work with! Thanks Basel! More

Our sales rep, Eli was great. Very helpful and personable. Also good support from sales manager and finance close out Very helpful and personable. Also good support from sales manager and finance close out More

Went in with an oil leak and they said the oil leak seems to be coming from the oil sensor? No the oil pan plug was cracked which they somehow missed or they somehow broke when they changed our oil. They sai to be coming from the oil sensor? No the oil pan plug was cracked which they somehow missed or they somehow broke when they changed our oil. They said we had a coolant leak but when taking to a German car specialist he told us the computer needed to be recalibrated and something is up with the sensor. We called Beck and asked what they could do for us. Nothing was done for us. When taking our car in for oil changes they gave us a problem saying they don’t do complimentary oil changes which involved more of a mess even before all of this happened. So if you want a business that won’t help you out, tell you the wrong things, lie to you, and bad customer service then go for it. More

Jordan displayed Outstanding customer service! He is your greatest asset. Car service could have been quicker. He is your greatest asset. Car service could have been quicker. More