Group 1 GMC Southwest

It was a pleasant experience from the service representative who helped me to get what I needed! representative who helped me to get what I needed! More

Service department was great. Did everything they could to work with me to make sure warranty company covered my parts. Great communication and friendly staff...minus the finance Did everything they could to work with me to make sure warranty company covered my parts. Great communication and friendly staff...minus the finance guy, but they are always kinda difficult. More

Excellent online purchase with knowledge at hand with excellent home delivery in less than 1 weeks. Would definitely buy another vehicle from them. Johnathan you handled my purchase very well and everyth excellent home delivery in less than 1 weeks. Would definitely buy another vehicle from them. Johnathan you handled my purchase very well and everything went without a glitch More

Amazing team and super efficient process! Thank you all for the exceptional service always provided. Thank you all for the exceptional service always provided. More

Greet you with a smile at the service department. Always courageous, on time and professional. Listen to my concerns regarding my truck. Dealership is always Always courageous, on time and professional. Listen to my concerns regarding my truck. Dealership is always More

Experienced very poor customer service on recent oil change. Jordan Rasmussen refused to honor oil change promotional discount received from Group 1. Furthermore, he would not honor advertised oil cha change. Jordan Rasmussen refused to honor oil change promotional discount received from Group 1. Furthermore, he would not honor advertised oil change price on Group 1 website. I purchased this particular vehicle at Sterling McCall and have had it serviced there for 10 yrs and never had a single problem with customer service until Group 1 took over. I’ll be purchasing a NEW truck in a few months, but unfortunately it will be elsewhere. More

The SERVICE ADVISOR Ronald Quevedo was excellent. Very patient and followed up multiple times to make sure I was taken care of. He made sure my main concern was addressed. Very helpful service center Very patient and followed up multiple times to make sure I was taken care of. He made sure my main concern was addressed. Very helpful service center. Very friendly More

Only one thing is not good, it is too long for the waiting time if you plan to wait there for the service done. waiting time if you plan to wait there for the service done. More

Good service good work great attention to customers need and knowledgeable of GMC product Thanks and knowledgeable of GMC product Thanks More

I got in and out within 2 hours. The attendant was excellent and help me use my rewards and put my code in for my discount The attendant was excellent and help me use my rewards and put my code in for my discount More