Group 1 Ford of Southwest Houston

a very good car buying experience! Because upon arrival I was greeted with friendly faces and polite sale person ,and my purchase of a dodge 1500 Ram through the finance department pe Because upon arrival I was greeted with friendly faces and polite sale person ,and my purchase of a dodge 1500 Ram through the finance department personal was very clear and explainable. More

Excellent customer service. Thank you Michelle Romero Thank you Michelle Romero for helping us select the best vehicle for our needs. Love the attention and professionalism and excellent customer service. Thank you Michelle Romero for helping us select the best vehicle for our needs. Love the attention and professionalism and excellent customer service. We got a Transit Connect and Michelle showed me every style and explain the difference of each vehicle. We will return next year for our second company vehicle. Must defiantly. More

Service department Great service from service writer David Nguyen. He did everything possible to help me with explorer. even tho I bought the Premium warranty my repai Great service from service writer David Nguyen. He did everything possible to help me with explorer. even tho I bought the Premium warranty my repairs to my Airconditioning was not covered . David went above the call of duty to try and help me and for that I am thankful. More

Service Department Everyone is very friendly. Totally enjoy working with David Nguyen. David looks out for his customers and keeps them informed with status of repairs Everyone is very friendly. Totally enjoy working with David Nguyen. David looks out for his customers and keeps them informed with status of repairs. I normally wait so he is also keeping me updated on time issues as well. I so missed David late last year when he was out having knee surgery. More

Good communication David Nguyen kept me updated on progress being made on my car and he answered every call I placed to him. He took time to explain things in words I co David Nguyen kept me updated on progress being made on my car and he answered every call I placed to him. He took time to explain things in words I could understand 😃 More

Always takes care of me and my vehicle My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He i My vehicle was due for new tires. I purchased them from the dealer on the Buy 3 get 1 free special. Irvin made sure everything was taken care of. He is a very excellent, trustworthy, and honest Service Advisor. It's Excellent Service Advisors like him and the excellent service he provides is what keeps me bring my vehicle back. Any time I have a issue or basic regular service, he addresses it and gets if resolved/completed. Thank you Irvin. More

Great experience This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to singl This review is for the service department. I've taken my Ford Explorer here several times for service and have had a great experience. I want to single out Brian for his excellent customer service. They make things very easy, even shuttled me to work and back, and you can schedule appointments online or bring in your vehicle same day if need be. Highly recommend More

Thank you for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% for your services this is A good quality Services thank you for your business,and thank you again See you Next time 100% More

Buy from here Hector and Adel at Sterling McCall did everything they could to get me the lowest price on a new F-150. I went to about 5 other dealerships and they b Hector and Adel at Sterling McCall did everything they could to get me the lowest price on a new F-150. I went to about 5 other dealerships and they beat everybody by about $3k! I will buy from here again and I will recommend everybody buy either new OR used from here! Thank you! More

Customer services Ann for customer service call to ask if ebreting was good, and I like that "what I call customer service.Thank you for everything that yall have done Ann for customer service call to ask if ebreting was good, and I like that "what I call customer service.Thank you for everything that yall have done for me. More