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Group 1 Ford of Southwest Houston

Houston, TX

4.7
578 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 578 reviews

December 04, 2025

The custumer service was awesome, the atention they gave me was great, every question I had was answered More

by moybataz66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hill
Dec 07, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 02, 2025

This is a Nice dealer, nice service stuff specially Mr Antonio he is so nice person, he try to I understand everything and give me the different options tha I have. Also he offered me the pick up service More

by rodzhedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 05, 2025 -

Group 1 Ford of Southwest Houston responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide every guest with exceptional service, and it’s clear we fell short in this instance. Please know that we take your concerns seriously. I’d like the opportunity to learn more and make things right. Could you reach out to me directly at281-588-5043 so we can discuss this further? Thank you again for your time and for giving us the chance to improve. Daniel Rivera Service Manager

November 24, 2025

Very professional. Very Friendly and accommodating staff. Clean place. Great atmosphere. Awesome job outcome. Thank you! More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
Nov 26, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 22, 2025

Work done well. Service rep Antonio was great. He treated me well and facilitated a good experience. More

by Gregorylvogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyonio
Nov 24, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio here at Group 1 Ford of Southwest Houston! Thank you again, and have a fantastic day!

November 19, 2025

Great service in and out quickly. Love taking my truck there the service team is great. More

by Gillettecpacfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
November 19, 2025

In and out just as always! I love the text message breakdown they send about your car, it’s like I’m really there with the mechanic. More

by mashes.blowfly_0f
Recommend Dealer
Yes
Employees Worked With
Erick
Nov 20, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2025

The dealership reps are always friendly, professional and take the time to listen to concerns. Service is excellent! More

by Bev
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 16, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Honest about there work when it comes down to the customer. Fast and helpful… I’m a satisfied customer More

by simmonsdanta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 14, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

I had a great service technician. His name was Brian and he was very efficient and made sure my recall was completed correctly. He was also attentive and on top of my service work. More

by JAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Nov 14, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Jae, we're happy you found Brian to be so supportive during your experience here at Group 1 Ford of Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

November 08, 2025

Always excellent service and David as always helpful, courteous and professional. A true asset to Sterling McCall ford More

by abevas121350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 09, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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