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Group 1 Ford of Southwest Houston

Houston, TX

4.6
607 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 607 reviews

March 21, 2026

Luis Fernando and Dexter did whatever it took to get me rolling and I’m blessed they had their hands on my deal! More

by whiteorlando45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis,Fernando,Dexter
Mar 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2026

Group 1 Ford of Southwest Houston has always been professional, caring, and sensitive to the customers’ needs. More

by mariogehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Mar 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2026

Again, reliable service from the service team. Nothing more to say other than thank you. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Mar 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hello David, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2026

As always service was excellent. Inspection, fluid checks and replacement of windshield wipers was done. More

by dprenevost731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Mar 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

Very sales-focused, with little emphasis on building genuine customer relationships or providing real value. The sales team was not transparent and seemed more concerned with closing a deal—even if that More

by Laker23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
Mar 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Laker23, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent sales experience. Would you mind contacting me to address your concerns and find a resolution. Please reach out to me when you have an opportunity. Tim Harless General Manager tharless@group1auto.com

March 17, 2026

They are very courteous they are respectful. They open the door for you when you pull up they greet you like you are they can folk they remember your name and your vehicle. Keep up the good work More

by Morrison.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Find Porter
Mar 20, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

david nguyen always helps me very well. very high trust in him. he is knowledgable and only does things that are needed More

by cornelissepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david nguyen
Mar 20, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2026

Travis, Did it good job? He sent me a video on everything they did it my truck good job man. The only little problem was whoever cleaned my truck. They cleaning only one side More

by arturin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 20, 2026 -

Group 1 Ford of Southwest Houston responded

Thank you for your review! We are thrilled that Travis did a great job on your truck and we apologize for any inconvenience with the cleaning. Please let us know if there is anything we can do to make it up to you. We truly appreciate your business and we hope to see you again soon!

March 09, 2026

The service person who helped me was great , I had problems with transportation and he was so helpful and he helped with getting the service I needed at a price I could afford. When I need service a More

by lillwilldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Four
Mar 09, 2026 -

Group 1 Ford of Southwest Houston responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!  Tim Harless General Manager tharless@group1auto.com

March 05, 2026

Great service, friendly staff, very clean waiting room with great coffee. Service was finished earlier than expected. More

by mics3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff was awesome.
Mar 07, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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