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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,687 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,687 reviews

July 21, 2026

Everyone I have met and dealt with at this Dealership is Friendly, Knowledgeable and enjoyable to work with More

by lauriepieper80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Freddie Seaboch
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Jul 22, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

Everything was great. Got in fast and quick. Would recommend to everyone to come here and do business. More

by jpssmiti2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie wiora
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Jul 21, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2026

Lynn was absolutely wonderful. Kept me updated at every turn!!! And she followed through with everything she told me. More

by thefreshone23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
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Jul 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2026

The services performed were done quickly and with care. The customer service was excellent. The staff is very knowledgeable and the prices are reasonable. excellent marks all around. More

by Iservejuice19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2026

Always a pleasure to use the service department! Friendly advisors and never pushy, always courteous and efficient! More

by Wessels.serena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter in Service
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Jul 20, 2026 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2026

Great phone service. Easy to schedule and get service done. No hassle. No wasting time on extra questions. Stated what I needed and got exactly that. More

by kalamitymk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2026

Con artists upholding the reputation that car service organizations will rip their customers off. Took my truck in for what should have been a quick and easy fix to a plastic piece that fell off the bott More

by Realhunterlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at 512-916-2608 so we can work toward a resolution.  Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

July 16, 2026

Received excellent service from Chris Jones and Raphael Lee while test driving and buying a 2025 Ford Bronco. Initial sales price was very good too. More

by papasaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones and Raphael Lee
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Jul 17, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

Typical auto industry, paid for brand new car, wired the money DAYS ago and no one can be bothered to look up the payment so we sit here like fools waiting for a vehicle that has been paid for but we don’t More

by darrenwhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2026 -

Group 1 Ford of South Austin responded

Mr. HIll- Your wire was received in our account last night (7/13/26) at 6:29pm. While I understand that you may have provided the funds, the salesperson Hunter was communicating throughout the day with your son who is the buyer and registered owner of the vehicle. We do not want our guests to feel frustration, we cannot however control how quickly funds move from your bank to ours. This is why we typically suggest a cashier's check as opposed to a wire, wire transfers can take hours or days depending on various factors.We will happily provide you with documentation in person that shows when your money was received. Referring to us as Frauds when your son has an appointment to pick up his new vehicle within hours of paying for it seems uncalled for. If you have any further concerns please feel free to reach out to me directly. Zach Neumann Sales Director New Vehicle Group 1 Ford of South Austin zlarson@group1auto.com

July 13, 2026

Very kind and considerate service staff with actual accurate time frames and good service overall. More

by Plnewsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jul 14, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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