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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,733 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,733 reviews

September 15, 2026

My first service visit with this truck. 5,000 mile oil change. Coupon for oil change reduced visit cost. Walk in service and I was out in an hour, and the waiting room was full. Service wri More

by mtaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan, service writer
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Sep 18, 2026 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Johnathan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 15, 2026

My service Advisor Ray Luna kept me well informed of the progress of my vehicle. He gave me updates. He also informed me of the recommendations of the service crew. I will come back to have those repairs co More

by Jperez185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
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Sep 18, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass your comments to Ray here at Group 1 Ford of South Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2026

Great service & communication! Really appreciate their help and expediting of work. Would definitely go back More

by jake.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Sep 19, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 12, 2026

Jackie in the service department was extremely helpful and very professional. She made the entire experience easy and answered all of my questions. More

by Tpierce9923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie.
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Sep 14, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2026

Excellent service. Prompt, courageous and efficient. I am very satisfied with the level of service I received More

by GulfWarVet55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alehandro in Service
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Sep 13, 2026 -

Group 1 Ford of South Austin responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

September 10, 2026

They are great at communicating with you and getting approvals throughout the process so you aren’t surprised by anything at the end. More

by Ravenbirdy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Sep 11, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2026

I must say that it has been a great dealership for me since I have bought most of our vehicles from Ford. Thank you More

by Lee.moffett50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perrin and Chris
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Sep 11, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2026

Friendly staff; fast service; great rewards program; and good advice on future and deferred maintenance. More

by Juan Alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Portillo
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Sep 09, 2026 -

Group 1 Ford of South Austin responded

Hello Juan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2026

This service person was great, awesome and provided excellent customer service. great time period for the service. More

by C3BANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2026

The car was great, process is typical. However, when I drove away with my new car I noticed it didn’t have floor mats. More

by joseph5087
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2026 -

Group 1 Ford of South Austin responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you found the car great and the process typical. We apologize for the oversight regarding the floor mats and appreciate your feedback; we are committed to providing reliable service and will ensure our team addresses this issue moving forward. We hope to see you again soon!

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