Group 1 Ford of Shreveport

Great customer setvice, repairs don’t ever take long. Repair what needs to be repaired and doesn’t try to upsell everything. Repair what needs to be repaired and doesn’t try to upsell everything. More

Got my truck back sooner than expected. Service advisor AJ was very helpful and professional. Price was what I was quoted. Service advisor AJ was very helpful and professional. Price was what I was quoted. More

Mi experencia fue muy buena , buen servicio ,y tambien rapido me atendieron ,Stephen Martinez me atendio muy amable y bilingue en dos idiomas que es muy bien😀 rapido me atendieron ,Stephen Martinez me atendio muy amable y bilingue en dos idiomas que es muy bien😀 More

This is the only dealership I will use. I keep going back to G1 Ford for the past 16 years. Due their excellent Service department. Their service manager Haley Peters runs a tight departm I keep going back to G1 Ford for the past 16 years. Due their excellent Service department. Their service manager Haley Peters runs a tight department. my service advisor Matt listens to my concerns and needs and always keeps me informed of what may or may not need to be done to my vehicle. I live in Haughton and I go all the way to Bert Kouns to G1 Ford because of the excellent customer service and the Service Department. I like how the mechanics videos and allows me to see what their concerns are regarding my vehicle. More

Easy communication with texting recommendations with video support, nice customer service, and good care overall video support, nice customer service, and good care overall More

Everything was super organized and everyone was extremely nice and helpful. I never felt pressured or rushed. nice and helpful. I never felt pressured or rushed. More

Routine oil change on my 08 Mustang BULLITT. Asked about a shimmer/steering at Hwy speed. Found a maintenance issue. Ordered the parts and we are able to stay golden! Asked about a shimmer/steering at Hwy speed. Found a maintenance issue. Ordered the parts and we are able to stay golden! More

I have found their repair costs to be lower than the local reputable garage and their mechanics are Ford certified and trained. local reputable garage and their mechanics are Ford certified and trained. More

Fast oil change, tire rotation - had an appt. And I was in and out in an hour And I was in and out in an hour More

Great customer service! Definitely coming back.everyone was such a big help thank you group 1 ford Definitely coming back.everyone was such a big help thank you group 1 ford More