Group 1 Ford of Pensacola

Great experience. The team at Group 1 Ford was very professional yet accommodating to all our questions and made us as comfortable as possible through the purchase of The team at Group 1 Ford was very professional yet accommodating to all our questions and made us as comfortable as possible through the purchase of our new truck. Great price and will use them again in the future. More

Sandy Patty was very knowledgeable and attentive to what I needed to my Ford F-150 taken care of. She wasn’t pushy but very polite and helpful. I would definitely recommend fords service department to all o I needed to my Ford F-150 taken care of. She wasn’t pushy but very polite and helpful. I would definitely recommend fords service department to all of my friends & family members that own a ford or any other vehicle More

Thank you for your promo rate of $ 9. 99. I.was very pleased for your serviced. A special thanks to JAMES, that met me at the counter. He was very nice, friendly and very accommodating. T 99. I.was very pleased for your serviced. A special thanks to JAMES, that met me at the counter. He was very nice, friendly and very accommodating. Thank you also to the person that did a good job in oil changed and rotated my tires. More

The wait was too long, but the compensation was worth it. They try to please their customers. They try to please their customers. More

Great service. . The staff was nice and the car was fixed. I wish it was quicker but the service was great. Bbnkkkknbccccccccv . The staff was nice and the car was fixed. I wish it was quicker but the service was great. Bbnkkkknbccccccccv More

Always a friendly staff to do business with. Good communication and detailed inspections sent multiple ways. Good communication and detailed inspections sent multiple ways. More

World Ford Service Department was considerate, informative, and quickly performed the recall on our work truck. informative, and quickly performed the recall on our work truck. More

Ethan was my salesman and while he was new he worked to ensure everything was taken care of. Sonic, the manager we worked with was also great always asking if I had any questions or needed anything. He a ensure everything was taken care of. Sonic, the manager we worked with was also great always asking if I had any questions or needed anything. He also found an incentive I did not even know about once me additional money! More

Jerome was kind and informative. If he didn’t know the answer to a question, he quickly found out for us. He asked us relevant questions as well. If he didn’t know the answer to a question, he quickly found out for us. He asked us relevant questions as well. More

I had a very bad experience with this dealership in 2022. I was reluctant to go back but was pleasantly surprised and impressed by the level of service I received . Ethan was my sales person as well as Bran I was reluctant to go back but was pleasantly surprised and impressed by the level of service I received . Ethan was my sales person as well as Brandon the sales manager and they were excellent and patient as I test drove three cars and ended up buying a bronco. I would recommend if you’re in the market for a new car this dealership and these folks. More