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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,466 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,466 reviews

May 08, 2026

Everything was done on time with good communication during the entire process. I love the detail and professional service. More

by piszr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
May 15, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2026

Service Rep. Noah is outstanding!! This dealership won’t or can’t hire enough certified technicians to handle the volume of customers. 2 different appointment More

by swardall
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah - 5 star
May 14, 2026 -

Group 1 Ford of Pensacola responded

We are happy to hear that Noah provided 5-star service but are disappointed to hear you feel you had a wasted trip. Please see Noah on your next visit, and he will have a special service coupon offer for you! Thank you, Brittany Cafego Service Manager Group 1 Ford of Pensacola 850 266-2209

May 08, 2026

Amazing experience with the nation's best used car salesman Aaron Babb! He made the entire process effortless and expertly explained every detail. More

by mweldy23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2026

I take my expedition her for regular service and am always happy with the excellent experience More

by Bridgetteb724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and Brittany
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2026

My Service Advisor, Sara was such a freaking Badass. She kept me up to date with my services and got me squared away with a loaner without missing a beat. Such great customer service and care by her! Al More

by rlazarua81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Service Advisor
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sara here at Group 1 Ford of Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2026

Sara was excellent to deal with at the Group 1 Ford of Pensacola Service Department!! She was friendly, outgoing, professional, and informative! I greatly appreciate it! More

by ddmayo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Reilly
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Please don't hesitate to reach out to us if there's anything more we can do!

May 02, 2026

Super easy to work with and listened to what we wanted. We purchased exactly what we went for without them trying to sell us anything else More

by richeym35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Perry
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2026

Stephen aka Baker Mayfield was amazing. He was professional and got us in and out at a better price than we could have asked for. I love my new car and could not have had a better experienc More

by KeiW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2026

I called about the trouble I was having about my truck. They got me in to have it serviced the same day. I really appreciated it since I don't have a second vehicle. Great service! More

by janicepayne529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jones
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2026

Sales person and financial rep were knowledgeable and proficient about the products they represented. A comfortable, no pressure, experience. More

by Gespat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogeke Bernard, Steve Bogan
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Pensacola! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!