Group 1 Ford of Pensacola

The service visit was not encouraging. There is too much detail to cover in a feedback conversation - but I will be very careful about having my truck serviced here in the future. There is too much detail to cover in a feedback conversation - but I will be very careful about having my truck serviced here in the future. More

I really like Group 1 Ford’s service department. Everything seems to move quickly and the staff are a pleasure to work with. Everything seems to move quickly and the staff are a pleasure to work with. More

Was easy to make reservation for oil change all went good my advisor was nice . .will be back my advisor was nice . .will be back More

The service was very good The service Advisor Katrina provided excellent service she is a very nice person thank you good job provided excellent service she is a very nice person thank you good job More

The person I worked with to get my car checked in was great. The only issue I had is when the mechanic looked at my car and said that I needed break fulid and it needed to be done because it was dark. I great. The only issue I had is when the mechanic looked at my car and said that I needed break fulid and it needed to be done because it was dark. I looked at the fulid and its as clear as water. Not a fan of a business that thinks so little of its clients that they would tell me I need somthing that is not the case More

Montana was very professional, and kept us up to date and informed of the progress on our vehicle. We look forward to working with her in the future. and informed of the progress on our vehicle. We look forward to working with her in the future. More

Sara was very courteous and professional. Arranged my ride to and from home after car was done and explained everything. Arranged my ride to and from home after car was done and explained everything. More

I had a great experience today at this dealership. I will definitely go back. I use this dealer dealership for all my Ford transactions. I will definitely go back. I use this dealer dealership for all my Ford transactions. More

My experience was nothing short of outstanding. Rico our sales associate and Sonic the same manager went out of thier way to find the Bronco I was looking for and had it shipped to Pensacola. They Rico our sales associate and Sonic the same manager went out of thier way to find the Bronco I was looking for and had it shipped to Pensacola. They did this in a matter of two weeks, and matched all my requirements, to include pricing. Great work by Rico, and we will definitely be going back for our next purchase. More

I love the way this dealership is set up. The service drive thru is inside with the service people at their desks. It's very unique. The Ford service guy, Carson, is very nice. The service drive thru is inside with the service people at their desks. It's very unique. The Ford service guy, Carson, is very nice. More