Group 1 Ford of Pensacola

Noah was my service repersentitive, I had a very plesent and professional experience in the handling of my Vehicle. Kept me informed and was very knowledgeable and I had full trust in his explinations of wo and professional experience in the handling of my Vehicle. Kept me informed and was very knowledgeable and I had full trust in his explinations of work that needed to be done. Highly recommended to my friends as a repersentitive if they need work done at your dealership. Thank you, More

Service Department: Judy La Chance got my car in and out, on time, worked a communications glitch to keep us informed, gave spot on advice and rationale for an extra service which might have crippled the car on time, worked a communications glitch to keep us informed, gave spot on advice and rationale for an extra service which might have crippled the car if not addressed. Our by name go to going forward. Great! More

Speed and customer service were outstanding! Also ended up being a lot cheaper than I anticipated! Service waiting lounge was very nice Also ended up being a lot cheaper than I anticipated! Service waiting lounge was very nice More

Brought in my RV to change out various fluids on the Ford F53 Chassis. After talking with Danny Mcwatters on what I needed, he had an estimate generated the same day and service started the next day. It only F53 Chassis. After talking with Danny Mcwatters on what I needed, he had an estimate generated the same day and service started the next day. It only took two days to get the parts and complete service on five different systems. Danny is doing a superb job for Ford dealers. More

I took my Bronco in for its first oil change. The service I received was top notch! I got there earlier than my appointment time but they got me in right away. The service associate that assisted The service I received was top notch! I got there earlier than my appointment time but they got me in right away. The service associate that assisted me, Sara Reilly, was knowledgeable, professional, and just as nice as can be! I'm very happy with my decision to use them for my oil change and will definitely be back when it's time for the next one! Thank you, Sara! More

Christopher at World Ford is the best! Came in for an oil change and he made sure I was completely taken care of. Professional and helpful — ask for him every time! Came in for an oil change and he made sure I was completely taken care of. Professional and helpful — ask for him every time! More

Noah was informative and straight forward. He has given me several options for how to move forward. I would recommend him He has given me several options for how to move forward. I would recommend him More

Group 1 Ford of Pensacola service work was very efficient. Work was easy to schedule online and allowed me to choose between various times, how my vehicle would get there and how I would get back. efficient. Work was easy to schedule online and allowed me to choose between various times, how my vehicle would get there and how I would get back. The reps treated me like family with excellent communication. Recommended! More

Went in for 2 recall notices. Met with Danny and set up a drop off time. Drop off went smoothly and the work was completed sooner than estimated. Enjoyed working with Danny and th Met with Danny and set up a drop off time. Drop off went smoothly and the work was completed sooner than estimated. Enjoyed working with Danny and the group. More

The reservation system not good. Would love the local people handle that task. A guy from Texas called and cancelled my appointment. Luckily, a local person salvaged my reservatio Would love the local people handle that task. A guy from Texas called and cancelled my appointment. Luckily, a local person salvaged my reservations. I am having trouble getting my “recalls” taken care of. More