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Group 1 Ford of Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
2,617 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,617 reviews

August 31, 2026

They were great! They kept me informed. You were very professional and they even gave me a break on the price. More

by grhendry56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Sep 01, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2026

Sean, my service tech was very personable very friendly and just awesome all the way around. He was the first one to greet me when I walked in normally no one says anything to me. I just have to stand ther More

by jamnharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Currin
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August 30, 2026

Carson was awesome. Did a wonderful job getting us in and out. Oil change and traveling too . Thankyou More

by vickidrury7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson in service a thumbs up
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Sep 04, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with Carson! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2026

Straight forward, no nonsense, interaction. Very professional, and helpful across the board. Would definitely shop here again. Highly recommend! More

by Rummy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan in sales, Sonic Fonacier
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Sep 04, 2026 -

Group 1 Ford of Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

Quick service. The waiting area is very comfortable and clean. I would definitely recommend Group1 Ford service crew. More

by dajo219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Aug 29, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2026

Matt was very courteous and professional and answered any questions that we had pertaining to the sale of my vehicle. More

by Tamcouch67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt McCambridge
Print
Aug 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2026

The world Ford staff is always friendly and helpful. They are always very clear about the service performed and any services that may be needed while explaining them all. They now give you the option t More

by kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with two people, one man and one woman, unfortunately I am not remembering their names at the moment, but they were both very friendly and easy to work with.
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Aug 30, 2026 -

Group 1 Ford of Pensacola responded

Hello Kelley, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2026

Overall experience was great in and out at a reasonable time and didn’t try to pressure me into getting anything that I didn’t come in for More

by Mustang25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin John
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Aug 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 26, 2026

Group 1 Ford of Pensacola’s Service Department always offers exceptional service, with a great staff that is professional, knowledgeable, friendly, and outgoing. It truly makes the experience that much More

by ddmayo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Waters
Print
Aug 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2026

Aaron Babb was very professional. We will recommend Group 1 Ford. Very pleasant and informative. More

by mvicies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Print
Aug 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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