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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,466 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,466 reviews

May 15, 2026

The employees are very helpful and my van is back to normal. The repair process was easy. More

by Savs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 20, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 14, 2026

Prompt reliable service for my vehicle. Care taken to keep my vehicle protected. Well done job. Thank You More

by gbond
Recommend Dealer
Yes
Employees Worked With
Tristan
May 20, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2026

From my first phpne call, everyone wss friendly and professional. I watched the service manager deal with an angry customer who had failed to answer his phone or texts. He graciously helped the custome More

by Jack Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager
May 20, 2026 -

Group 1 Ford of Pensacola responded

Hello Jack, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 13, 2026

Marco, Sonic and Westley were a pleasure to work with. From the test drive to putting our tag on the new truck, we felt genuinely cared for and appreciated. More

by Jenifer Higginbothem
Recommend Dealer
Yes
Employees Worked With
Westley Devries, Marco Barlow, Sonic Fonacier
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi Jenifer, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2026

Worked with Marco, deal was quick in & out, had texted for several days b4 I physical visited store. Would highly recommend him,courtesy & professional. More

by jhmcb4717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow, Todd Anderson
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Thanks for the recommendation, and have an amazing day!

May 12, 2026

I like how it is set up where you can pull in and drop off your vehicle. More

by harrisonmcilwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hedger
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2026

Good professional staff. Sara did a great job working with me. Time for the service was okay. More

by sonnyordiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
May 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2026

I have bought 2vehicles from this dealership and so far have been very satisfied. Wish the interest rate was the same as my first one!!! More

by Jenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
May 15, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2026

Austin my service advisor was very courteous and knowledgeable. Service was thorough and completed in a timely manner. More

by keithl0675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin the service advisor
May 15, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2026

Group 1 was great to work with. They were supportive and helpful throughout the entire process. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robin was great!
May 15, 2026 -

Group 1 Ford of Pensacola responded

Bobby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!