Group 1 Ford of Pensacola

Great customer service, Thank you James Hunter for keeping me informed. Thank you, Brenda Mowry. keeping me informed. Thank you, Brenda Mowry. More

The representative I dealt with today was wonderful. Very friendly and super kind. The person doing my oil change sent me a video of the inspection of my car. My only complaint is that for being the sec Very friendly and super kind. The person doing my oil change sent me a video of the inspection of my car. My only complaint is that for being the second person there for the day, it took a really long time to complete the oil change, over 2hrs and the waiting room is like an icebox. I was so cold I was shivering- which is a lot considering I never complain of being cold. More

The service advisor was very courteous and professional. Facility was neat and clean. Service was excellent Facility was neat and clean. Service was excellent More

Took a while for service but the service gal Katrina was very helpful and understanding. very helpful and understanding. More

Aaron was professional to deal with. Had car ready to roll..awesome deal. Thank you Had car ready to roll..awesome deal. Thank you More

Took my 2024 Maverick in for a routine oil change. They had my truck done in an hour. Same service I get anytime I deal with Group 1. Friendly knowledgeable service advisors and a sales staff that i They had my truck done in an hour. Same service I get anytime I deal with Group 1. Friendly knowledgeable service advisors and a sales staff that isn't pushy or overbearing. More

Quick professional service for an oil change, no hassle, no fuss, all good, no bad no fuss, all good, no bad More

Our experience with this dealer ship was awesome ! Arron was very helpful he made sure we had the best experience from his hospitality to working out deals. Ask for Arron he’s the best Arron was very helpful he made sure we had the best experience from his hospitality to working out deals. Ask for Arron he’s the best More

Very happy with the service here. This is the second vehicle we have purchased from World Ford and will definitely buy again. This is the second vehicle we have purchased from World Ford and will definitely buy again. More

Every employee we dealt with—especially our sales rep, Dalton—was thoroughly professional and incredibly friendly. The entire car-buying experience was fast, smooth, and completely free of pushy sales tac Dalton—was thoroughly professional and incredibly friendly. The entire car-buying experience was fast, smooth, and completely free of pushy sales tactics. It was truly the best car-buying experience of my life. I highly recommend Group 1 Ford! More