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Group 1 Ford of Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
2,617 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,617 reviews

June 09, 2026

The service department is top notch, fast and friendly got me in and out quick and set up for next appointment. More

by msgemoules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Cooley
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Jun 10, 2026 -

Group 1 Ford of Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2026

Benjamin for customer service is award winning. Makes me feel comfortable that the vehicle is in good hands because issues are addressed upfront. More

by Jojamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin from customer service.
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Jun 10, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found Benjamin to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Friendly, professional and courteous service delivered within the time predicted for the items to be performed. More

by albeck0641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben - service department
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Jun 07, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 04, 2026

They are super nice and they were very easy to work with. I will be getting all my oil changed there More

by Snake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Allerheiligen
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Jun 06, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2026

Good service, friendly staff, they researched my warranty program and took care of the required service More

by Bradsittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in the service department
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2026

Employees at the group 1 Ford are very courteous and helpful. I’m satisfied with the service provided for my car and will come back here for any other services. More

by khswihart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Watts
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2026

Everyone was very friendly and nice! Nice waiting area with drinks and a snack machine while waiting. More

by evanbuckley2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2026

I have very little time to have my car serviced and they always get me in and out as quick as possible More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2026

Noah myable. service adviser. Was really helpful and knowledge. Five stars for duediligence. 5 star. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH. SERVICE ADVISOR
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2026

Great, honest, respectful just to mention a few things. They helped with everything I needed. More

by Teo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton, Sonic Fonacier
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Jun 05, 2026 -

Group 1 Ford of Pensacola responded

Hello Teo, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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