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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,653 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,653 reviews

October 02, 2026

The Ford team was great. My manager was professional and fast. My mechanic was great and my valet team was professional and courteous. More

by timsmith7343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
October 01, 2026

Service was done as requested. Showed up before scheduled time and was promptly checked in. More

by johntiger53
Recommend Dealer
Yes
Employees Worked With
Sonic Fonacier
Oct 02, 2026 -

Group 1 Ford of Pensacola responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2026

The dealership provided me a fair and easy deal over the phone so I didn’t have to waste a day driving over 100 miles one way. Rico was excellent to work with and kept me informed all along the way. More

by zak1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogeke Bernard
Oct 02, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rico here at Group 1 Ford of Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2026

Reliable and professional service! Great communication during the service call and kept me informed throughout the process. More

by jwrusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
September 29, 2026

Group 1 of Pensacola went above and beyond with the care of my ford truck. Sara communicated the whole way throughout the process to give me a peace of mind. I will be going here for future business. More

by Codymaddux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2026

Super clean place! The staff is extremely knowledgeable and really go the extra mile to make the experience worthwhile More

by Chris.land.cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garrido
Sep 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2026

I was really impressed by everyone at this dealership. My service representative, Ben Johnson, was top notch. What really impressed me was was the short video the mechanic made of everything he checked on More

by thomashmcgrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Johnson- service department
Sep 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 30, 2026 -

thomashmcgrew responded

Everyone I interacted with was excellent

September 28, 2026

Fast service, fixed it right the first time. And handled recalls i didn't know i had. More

by gprice001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
Sep 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

Best experience I have had with a purchase of a new car. It was quick and efficient with no hard sale on the aftermarket for your tires paint upholstery etc. No haggle over my trade in either. I had look More

by dmajors51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan
Sep 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2026

Group 1 got my vehicle in quickly and did a good job! They were very polite, friendly, and helpful in answering all my questions. More

by Heartburn50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 02, 2026 -

Group 1 Ford of Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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