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Group 1 Chevrolet Spring

Houston, TX

Overview
Reviews
Vehicles
4.3
1,192 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 1,192 reviews

July 30, 2026

Everything fine on this visit but my name is Ron Daniel not Ronald Edwin. Thanks More

by Redaniel8751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luggy Rivera
Report | Print
July 29, 2026

Great service, they definitely care about your automobile. Everyone was very friendly and the mechanics did a great job on my truck. More

by Israel Clevenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
Report | Print
Jul 30, 2026 -

Group 1 Chevrolet Spring responded

Hi Israel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

Cant tell what is worse- Group 1 or prior ownership. Service department is garbage, the customer service is the same, and the prices, promotions and "fine print" is also not followed as advertised. This More

by freeworld.dispatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Report | Print
Jul 30, 2026 -

Group 1 Chevrolet Spring responded

I am sorry about the experience you encountered. We are definitely striving to be the best when it pertains to customer service. Please reach out to me directly to get this resolved. Brian Pierce Parts & Service Director hpierce@group1auto.com 281-784-5152

July 28, 2026

7/28/26 Today the vist was very great, was in at 8am for Oil Change and was out hour and half. My advisor Louis was very informative. More

by deborahgordon45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Jul 29, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you have any further questions, please don't hesitate to reach out!

July 28, 2026

The people were easy to work with. JJ kept us well informed. He was very thorough. More

by jlbusch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Jul 29, 2026 -

Group 1 Chevrolet Spring responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2026

I was given a great experience with my agent he gave me good customer service..thanks group 1 Chevrolet spring. More

by dwai4sho70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Jul 25, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2026

Terry moon was the best and made sure I was satisfied with my service. Excellent customer service!!!! More

by Detria_frierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry moon
Report | Print
Jul 25, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2026

Louis Rivera was very helpful and gave me the BEST EXPERIENCE i have had getting my truck serviced More

by dtayscottymacias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
Report | Print
Jul 25, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2026

The communication is poor to say the least. It took 45 days to get my vehicle repaired. More

by Jprromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nina
Report | Print
Jul 25, 2026 -

Group 1 Chevrolet Spring responded

I am sorry about the experience you encountered. We are definitely striving to be the best when it pertains to customer service. Please reach out to me directly to get this resolved. Brian Pierce Parts & Service Director hpierce@group1auto.com 281-784-5152

July 23, 2026

I have always had great service here and polite staff I would highly recommend them for your vehicle service More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Report | Print
Jul 25, 2026 -

Group 1 Chevrolet Spring responded

Hi Tracy, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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