Group 1 Acura Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,380 reviews
Group 1 Acura has the best service department of any dealership I have ever been associated with. The advisors are experienced, knowledgeable and great to work with. There are never any surprises or pre dealership I have ever been associated with. The advisors are experienced, knowledgeable and great to work with. There are never any surprises or pressure to do unnecessary work. This is my third car purchased here. The quality of service is what always brings me back. More
The young lady in their loaner department should run the whole service center and dealership. She is about business! Had my vehicle for +3 months!! Service manager doesn't take people's time seriously and n whole service center and dealership. She is about business! Had my vehicle for +3 months!! Service manager doesn't take people's time seriously and neither the mechanics. Acura is no where close to what it's reputation used to be. More
Pretty terrible and underwhelming experience. Subpar communication, extremely overpriced, lack of thorough diligence or actual problem solving, timing delays with no loaner offered. Don't see a r Subpar communication, extremely overpriced, lack of thorough diligence or actual problem solving, timing delays with no loaner offered. Don't see a reason to return to this dealership for service. More



