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Grote Mitsubishi

Fort Wayne, IN

3.1
350 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 350 reviews

May 16, 2018

Exciting Great service, not as much room as we wanted in a vehicle, but understanding. Just hate we didn't thoroughly inspect the car before signing the no dam More

by Msjayn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martin
April 26, 2018

Supper great guystoo workwith Great bunch guys work with rickburns was supper nice guy WOR with he work for me too get the deal done and he did it for me thanks so much rick will b More

by Jerry422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns
May 07, 2018 -

Grote Mitsubishi responded

Hi Jerry! Thank you for the great review! We are happy you had a great experience!

April 22, 2018

It was OK little pushie on getting a van I didn't get to pic Can I back out of my deal and wait little longer ? I think its a little too high on the price of the van its way over what I can afford. I can really More

by Jerry422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns
May 07, 2018 -

Grote Mitsubishi responded

Hi Jerry - we are happy that you were able to provide a second 5 star review. We are glad you were able to have a much better experience.

March 15, 2018

I’m not thrilled I was at the car lot all day and after a ton of negotiation I decided to buy a car. I ended up buying a car completely different than I had originall More

by Mms2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Albert
Mar 15, 2018 -

Grote Mitsubishi responded

Hi Michelle, thank you for the review and thank you for speaking with us this morning regarding your experience. If you have any other questions or concerns please let us know.

February 26, 2018

The best experience ever! Cody did an amazing job making sure I was taking care of and made me feel at home! Thank you so much! Will come back More

by Ash89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Pequignot, Cody Phillippe
February 23, 2018

Great service Special shout out to Ituro and Brian for working with me on purchasing my car. They were awesome!!! Wish I'd have gone there sooner. More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ituro , Brian Brothers
February 14, 2018

totally bad experience!!! Absoutely the worst experience at a “Car Dealership” in my entire life. Was told on the first day I arrived that I was approved to drive a 2016 Chevy More

by Susie Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett , Kim Baker, Susan Pequignot, Adrian Guitierrez
Mar 14, 2018 -

Grote Mitsubishi responded

Ms. Moore, we understand how frustrated you must have felt. We worked very hard to secure financing for you with the bank. Your lender required verifiable income information in order to complete the financing for your vehicle and when it could not be provided they required us to gain possession of the vehicle. We apologize that it happened that way but the bank makes those decisions.

Mar 14, 2018 -

Susie Q responded

The lender actually had every bit of paper work your Grote people had asked me to get. You and your company are still worthless in my eyes. And EVERYONE I have spoken too regards your service! 👎👎👎👎👎

February 13, 2018

Nothing less than AMAZING!! Chris Anderson was so patient and understanding! He listened & instantly knew what we were looking for!! Chris found EXACTLY what we were looking f More

by Thegooddeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
February 12, 2018

Enjoyable Staff was very helpful, pleasure to do business with. Excellent in customer service Sales rep very pleasant and helpful. Would recommend buying a veh More

by GMC Acadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Pequignot, JR Albert
February 01, 2018

friendly knowledgeable staff that goes out of th Well but true we did not get the car we wanted but they showed us an alternative option that was at a great price and finance done everything they cou More

by Reaper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Pequignot, Josh Feichter, Brad Moore
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