Grote Mitsubishi

I had a great experience at Grote Automotive yesterday. I went there with a friend, Lisa Harris, who purchased a vehicle; I had absolutely no intentions on purchasing a vehicle yesterday nor any time this ye went there with a friend, Lisa Harris, who purchased a vehicle; I had absolutely no intentions on purchasing a vehicle yesterday nor any time this year. But the staff there were so friendly and helpful--especially Tanya, the front desk receptionist, who welcomed us with a great smile and exemplified exceptional hospitality. I really believe this is what prompted me to apply for a vehicle. I was approved and I did purchase a Chrysler 300 that same day. Brian, the sales person, was very professional, helpful, and made me feel like a very important person--even though my credit wasn't that of the greatest person in the world. He treated me with much respect and he too exemplified a smile at all times and enormous professionalism. I would highly recommend Grote Automotive to anyone. Thank you, James Thomas More

I went to Grote Automotive for an oil change and started out the visit with GREAT SERVICE from Nate he was kind and very friendly. Upon waiting for my vehicle to be serviced Lee Gillingham came out and told out the visit with GREAT SERVICE from Nate he was kind and very friendly. Upon waiting for my vehicle to be serviced Lee Gillingham came out and told me that my ball joint and my steering rack was leaking. I denied the service but I was made fully aware of the problems with my truck. I would Highly recommend these 2 to anyone and look forward to doing business here again!! Thanks for all your hard work. More

I had an excellent experience at Grote Automotive! Brian was incredibly professional, courteous, and patient. I was expecting the worst being a female going to buy a car by myself. However I gave him my pri was incredibly professional, courteous, and patient. I was expecting the worst being a female going to buy a car by myself. However I gave him my price range and he showed me exactly what I had to choose from. I was treated with respect and there was no sales pressure at all! He was quick and efficient, without rushing me in any way. Also Kris was extremely helpful in explaining all the purchase & warranty details after the sale. I will recommend Grote to everyone I know. Thank you again guys, I LOVE the car!! More

Sold car that lasted only 2 months. Engine was diagnosed by independent mechanic as well as Grote. Although the car was only about $2500 (in trade equity), one would expect it to last more than 2 months. Th by independent mechanic as well as Grote. Although the car was only about $2500 (in trade equity), one would expect it to last more than 2 months. The owner offered no credits, repair, or anything all the while telling me that "sometimes you have to take responsibility" and that buying a used car is a "gamble." Fred needs to listen to his own advice and take responsibility for the junk they put on their lot. If you like yo gamble, shop at Grote. More

I had made an appointment for today at 8am (5/8/2013) to have the front sway bar links replaced because of the noise while driving with the mechanic (Lee Gillingham) on 4/11/2013 when we had the oil change have the front sway bar links replaced because of the noise while driving with the mechanic (Lee Gillingham) on 4/11/2013 when we had the oil changed. I arrived at 7:54am this morning and was taken care of as soon as I walked in. I got up late this morning and was not able to have breakfast before leaving home. I asked the service Manager if there was a car that I could use to drive down to the Lakeside Café on Coliseum Blvd just a short distance away since I had to eat and then take my diabetic medicine. Mr. Corwin said that Robin could take me down and drop me off to eat and I could call back and she would pick me up. It was about 9:02am when I called, and Robin answered and said she would be down in five minutes. God bless,,,she was! Grote Automotive is wonderful in my book, and my wife and I tell others about this business, to the people of Fort Wayne. Sincerely, Wm. Paul and Leanne Spurr More

I was very pleased with my visit to the dealership. They were able to get me into a vehicle the same day I visited. Brian was very friendly and helpful. I will be recommending the dealership and Brian to fr were able to get me into a vehicle the same day I visited. Brian was very friendly and helpful. I will be recommending the dealership and Brian to friends and family. More

To be honest the car sales part of it sucks. but the service part is awesome now. Nate did a grerat job with my blazer. he got me a heck of a deal thru warranty company. i should say he knows how to exp service part is awesome now. Nate did a grerat job with my blazer. he got me a heck of a deal thru warranty company. i should say he knows how to explain it to warranty company where they dont think i did it and wont cover it. the shop is awesome. the mechanics them selves are great too. Robyn is very nice. she looks beautiful. dresses how should be for the job. very professional. Great job over all. very pleased More

I gave a good rating because the employee's were very helpful. The employee that help me directly really seemed like he cared about helping me get my first car loan, He was very patient because at times helpful. The employee that help me directly really seemed like he cared about helping me get my first car loan, He was very patient because at times I'm sure I was very indecisive. He stayed in touch with me and was very friendly. More

They worked with us on getting the car to run good. The car looked different when we test drove it compared to when we looked at it when it first came in. We were very pleased with them working with us to car looked different when we test drove it compared to when we looked at it when it first came in. We were very pleased with them working with us to get the car running good. And the price seemed pretty good. More

i wanted a deal that i wanted,i went else where and was not approved. upon entering grote kris was nice and understanding. He helped me get what i wanted a car with low miles at a reasonable price for the not approved. upon entering grote kris was nice and understanding. He helped me get what i wanted a car with low miles at a reasonable price for the year.So my overall experience was great to get what i wanted. More