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Grote Mitsubishi

Fort Wayne, IN

3.1
350 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 350 reviews

January 18, 2016

Crappy Dealership and Nothing but Liars Told us we were approved for $0 down and no payment for 45 days. Got there just to learn they were liars. Deangela spoke to my husband on the phone, a More

by UpsetCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Roberts, DeAngela Pearson, Josh Allgeier
May 06, 2016 -

Grote Mitsubishi responded

Thank you for taking the time to write this review and let us know what kind of experience you had with us. We know it is frustrating when credit issues get in the way of the things we want to do. We work very hard to get our customers financed with the many lenders that we have relationships. There are times that the banks stipulate how we are to proceed based on a customer's credit history. We are happy to have our credit planning specialist sit down with you and map out a plan. You're correct, we do typically have a few commercials running with different promotions because we attempt to offer choices to our customers. We apologize that your experience did not turn out the way you wanted. Please let us know if you would like to take advantage of our credit planning.

January 05, 2016

Way to help me out!!! I had a great experience!!! Josh A was great. .. even with all my credit hiccups I was able to drive off the lot same day in a 2013 Mazda5 touring and More

by Angela Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Allgeier
Jan 15, 2016 -

Grote Mitsubishi responded

Thank you Angela for taking the time to write a review! We work hard to make sure our customers have a great overall experience!

December 29, 2015

got loan but would not take trade 12.00 dwn was 1000.00 dwn their 12 dollars down was a joke and they would not take my trade but would give me a loan even though I had two car loans one that I don't have the c More

by lisa/angola_IN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mike McRae
December 27, 2015

Good experience The staff was friendly and honest. The sale personal was very friendly and helpful to me and my family. Thanks finding me a good car. More

by Missyrose15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Taylor
November 23, 2015

Billy green John flannery greeted me as soon as I arrived at the dealership and walked me through each step of the process, I couldn't have asked for a more stres More

by billygreen501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Flannery
November 14, 2015

Friendly and fast Did some research online for the type of car I was looking for and found one at the Coliseum location. I shot an email of the inquiry, they responded More

by Bendaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Roberts, David Ringel, Derrick Crumpacker
November 13, 2015

Mike Lamont Was WONDERFUL!! Fort Wayne One word comes to mind AMAZING everyone there was AMAZING and helped me so much I am Very Appreciative Mick Lomont should handle everyone WONDERFUL More

by TayahL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Lamont, Mark Ramsey
October 28, 2015

Johnathan Jones Wanted to thank Pat Hall for his hard work and dedication on getting me 2 vehicles I really needed thanks so much. He went up and beyond in profession More

by Johnathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hall
October 24, 2015

My New Chevy Cruze This was the first car I've bought from a dealership and it couldn't have been a better first experience. They got me in, approved, I chose my car, an More

by zmel94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Albert
October 23, 2015

This dealer is a fraud and adds charges not discussed. I purchase a 2003 Chevy Trailblazer for the dealership for $5000 with the understanding that the front bumper would be repaired and a new bumper cover More

by Emcclena45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Crumpacker, Adrian Guitierrez
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