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Grote Mitsubishi
Fort Wayne, IN
358 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 358 reviews
May 15, 2016
Not Happy Bought a vehicle that is seems to be falling apart. Tried to work with the dealership to fix problems and they put me into a vehicle needed more repai Bought a vehicle that is seems to be falling apart. Tried to work with the dealership to fix problems and they put me into a vehicle needed more repairs. Gave me a rental car to drive while everything was being figured out. Now, being charged for that. More
by Kat2
Employees Worked With
Desmond Crumpacker, Christine Watson
May 10, 2016
Great customer service ! I cannot Thank Bob enough for making buying a car less stressful event! He Was patient and knowledgable and fun! ! And I LOVE my car!!! THANK YOU BOB! I cannot Thank Bob enough for making buying a car less stressful event! He Was patient and knowledgable and fun! ! And I LOVE my car!!! THANK YOU BOB!! ! More
by Soozieq
Employees Worked With
Bob!!
April 03, 2016
very helpful the motor blew in the car I have been driving since 2006. I took very good care of it and never thought I would be stranded with no way to get to work the motor blew in the car I have been driving since 2006. I took very good care of it and never thought I would be stranded with no way to get to work or anywhere! I took a loan out on the car one year ago so no one would let me take a loan for another car because it was considered a two car loan. Brian Brothers worked with me to get the car I needed and liked. I never felt pressured into anything or made to feel bad about my less than perfect credit. wanted to say thank you to Brian and everyone there. The staff is very professional and considerate. More
by jackie
Employees Worked With
brian brothers
March 31, 2016
Amazingly Happy! I have the car of my dreams thanks to Grote and RyanHawkins for his amazing patience and expertise! I now own a safe and beautiful car! I have the car of my dreams thanks to Grote and RyanHawkins for his amazing patience and expertise! I now own a safe and beautiful car! More
by JoJo
March 29, 2016
Great customer servicw We dealt with Mike. He was a very nice person and we liked him. The issue we have is that the clean slate program was not given to us where you could We dealt with Mike. He was a very nice person and we liked him. The issue we have is that the clean slate program was not given to us where you could get payments of $99 or $199. Our payments are much higher than that and higher than what we wanted. I do love my car I got but thought it was odd that they chose your car basically. Also I left he lot with an almost empty tank. Mike did give us about $6-$7 so that we could run it through the wash. Just hope I have no regrets. More
by Queensheba
Employees Worked With
Mike McRae
March 16, 2016
Deal n wheels! Explained my financial situation, what I wanted, test drove 3 cars until I found my car!!! Yea, I drove off so happy in my Kia-RIO! Explained my financial situation, what I wanted, test drove 3 cars until I found my car!!! Yea, I drove off so happy in my Kia-RIO! More
by Diana123
Employees Worked With
Josh's manager, Josh Allgeier
February 10, 2016
Exceeded all my Expectation! My experience was great!! I walked in Grote with a picture of the vehicle I wanted and they Delivered didn't think it was going happen but it did! m My experience was great!! I walked in Grote with a picture of the vehicle I wanted and they Delivered didn't think it was going happen but it did! my sales man said "you meet half way I meet you half way we both get what we want and the deal is sealed". and I got exactly what I wanted and more. Thanks Mike LoMont More
by Ms. Thomas
Employees Worked With
Mike, LoMont
February 09, 2016
Awesome Thanks for helping us purchase a vehicle. Got us a great deal. Happy with our vehicle purchase and everyone was very nice and generous to my husband a Thanks for helping us purchase a vehicle. Got us a great deal. Happy with our vehicle purchase and everyone was very nice and generous to my husband and I . More
by Smurfsrkewl
January 18, 2016
Crappy Dealership and Nothing but Liars Told us we were approved for $0 down and no payment for 45 days. Got there just to learn they were liars. Deangela spoke to my husband on the phone, a Told us we were approved for $0 down and no payment for 45 days. Got there just to learn they were liars. Deangela spoke to my husband on the phone, and reassured him that he was approved for 2 different loan companies. Husband told them wanted a 2001-2007 Dodge Ram 2500 Diesel Truck, they got the vehicle there but sold it in a hurry knowing it was saved for my husband. They in turn got another Diesel Truck for him there, but when we got there they told us that we weren't approved, and that we had to have $3000 down. What happened to the $0 down we were promised. So they made us waste a 1 hour trip for nothing. Simply a waste of time,money and gas. Their sign says they are a dealer for the people, bullcrap they are nothing but scam artists, liars, and a joke. Plus they are good at misadvertising due to they have 4 different commercials airing on tv. More
by UpsetCustomer
Employees Worked With
Jim Roberts, DeAngela Pearson, Josh Allgeier
January 05, 2016
Way to help me out!!! I had a great experience!!! Josh A was great. .. even with all my credit hiccups I was able to drive off the lot same day in a 2013 Mazda5 touring and I had a great experience!!! Josh A was great. .. even with all my credit hiccups I was able to drive off the lot same day in a 2013 Mazda5 touring and I absolutely LOVE it!!!! You guys rock :-) More
by Angela Bennett
Employees Worked With
Josh Allgeier
