Grote Mitsubishi

Didnt give up Just coming out of bankruptcy presented a real challenge to get us financed but Tyler and Jim kept working on it until we drove away a new car. It too Just coming out of bankruptcy presented a real challenge to get us financed but Tyler and Jim kept working on it until we drove away a new car. It took 3 trips to Ft Wayne but in the end was worth it. I gave poor Tyler a rough time but he stayed positive and kind. I love my focus and am recommending then to family and friends. More

Car Buying Experience Friendly--courteous--wonderful service The ONLY way it could have been any better is if it were buy one get one free I will definitely refer my frie Friendly--courteous--wonderful service The ONLY way it could have been any better is if it were buy one get one free I will definitely refer my friends More

Excellent service, very friendly staff! Grote Automotive gave us an excellent trade in value for are vehicle. absolutely love our new car and the service was excellent. The staff was extreme Grote Automotive gave us an excellent trade in value for are vehicle. absolutely love our new car and the service was excellent. The staff was extremely friendly patient and kind, the overall experience was wonderful! I would highly recommend them to anyone. More

Made it Happen!! I owed more then my car was worth, needed seating for 6, on a tight budget, and was leaving for vacation in less then a week. These things make findi I owed more then my car was worth, needed seating for 6, on a tight budget, and was leaving for vacation in less then a week. These things make finding the right car tricky. I checked with 3 large Dealerships and was told by all that " No problem, we can make things work" After many hrs they all came back with a payment way higher then I wanted, and only 1 Vehicle on their lot to choose. I like honesty and Josh at Grote gave it to me straight. He was upfront that what I was asking for was almost impossible, but that he would see what they have and what my options were. Low and behold, he pulled the rabbit out of the hat and got me a very nice 2011 Expedition and Jim got me a great rate that will save me thousands on the life of the loan. I couldn't ask for a better experience. Thank you guys, I will spread the word. More

NEVER AGAIN, Paid over 20000 for a SUV IT HAS BEEN IN THE SHOP ABOUT 7 TIMES 5 OF THE SEVEN TIMES I HAD TO PAY FOR IT BECAUSE THE 2300 I PAID FOR IN A MAINTENANCE Paid over 20000 for a SUV IT HAS BEEN IN THE SHOP ABOUT 7 TIMES 5 OF THE SEVEN TIMES I HAD TO PAY FOR IT BECAUSE THE 2300 I PAID FOR IN A MAINTENANCE PLAN COVERS ALMOST NOTHING NOW THAT ALL THE COVER UP PAINT HAS WASHED OFF IM STUCK WITH A RUSTED OUT 2011 THAT KEEPS BRAKING DOWN. .......... THEIR AWSOME ADVICE PUT ABOUT ANOTHER 3 TO 4 THOUSAND DOWN TO TRADE IT IN TO THEM. This was the worst purchase in my life i advise anyone buying a car from ther to take it to a machanic first. Im out about 4000 so fare and it still has issues. And still have about 18000 to pay it off. More

From Happy to Unhappy Customer When we bought the car it was great. Service was wonderful and the sales rep helped as much as possible to get us in a nice suv as requested. Well day When we bought the car it was great. Service was wonderful and the sales rep helped as much as possible to get us in a nice suv as requested. Well days later we heard noises in the front end and took car in 3 different times before the 30 day warranty and they said no issues but yet told us they scraped corrosion off brakes the first return. I explained the noise had gotten worse and it didn't sound right to drive my kids. Took to chevy dealer as one of the managers suggested and I need brakes and rotors bad and Grote WONT fix it not even meet us halfway with cost. Shady people because the same rep who sold us the car agreed with the service technician and said there is no problem just moist on the rotots from the weather. Then they had nerve to say we have sold others of this same vehicle with same noise and nothing was wrong. So basically are you telling me you sold same car all with bad brakes and rotors. More

Awesome experience We had bad credit and were afraid we wouldn't get another car but the staff at Grote were very helpful and friendly. We had our new car in no time! We had bad credit and were afraid we wouldn't get another car but the staff at Grote were very helpful and friendly. We had our new car in no time! More

VERY Helpful Employees I was in the other day and John Kelty was extremely helpful and very knowledgeable about helping me with my purchasing questions. Extremely courteous I was in the other day and John Kelty was extremely helpful and very knowledgeable about helping me with my purchasing questions. Extremely courteous and made me feel right at home and very welcome. I will definitely continue to do business here in the future when I'm shopping for autos...Thank You very much !!! More

Friendly People I have bad credit and they found a bank that was willing to take me as a client. They took my other car as a down payment. The people at Grote is very I have bad credit and they found a bank that was willing to take me as a client. They took my other car as a down payment. The people at Grote is very nice and willing to work with you without judgement. Thank you Grote for all your support and getting me in to a great affordable car. More