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Grote Mitsubishi

Fort Wayne, IN

3.6
358 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 358 reviews

November 14, 2016

Great customer service, This is the first time I ever really enjoyed buying a car. I have spent whole days at dealers listening to their life story but it was different at G More

by Pat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I think it was Josh but his nickname was Doc
November 13, 2016

it was good They were nice and polite I would seen people they answered all my questions they were helpful left with no question and was happy with what I got More

by roberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Allgeier
November 06, 2016

Great customer service went in thinking I was gonna get a decent car but I walked out with a car I never imagined with their help getting me approved , the More

by jmaydwell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Garretson
November 05, 2016

Great got the car I wanted when i walked in I had a buddy tell me that he got In a 2015 car at grote and he didn't have the best credit so I went in talked to Dezmond crumpacker and at first I w More

by G8owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker
October 31, 2016

Good deal Adrian was great in helping me out. The group there made me feel at home and appreciated. Would recommend them to everyone. Great attitude keep it up More

by Ty Pritchett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Guitierrez
October 15, 2016

Please invest your money I worked with Robbie and he was awesome at first and then found out I was having to pay a higher payment because of my income and age!!! I brought my More

by Juju11
Recommend Dealer
No
Employees Worked With
Robbiel Moore
Oct 15, 2016 -

Grote Mitsubishi responded

Teresina, thank you for the feedback. We work very hard to make sure our customers have a 5 STAR experience and we always learn from our reviews. In relation to your experience with us, we spoke with Robbie and Derrick and were able to gather information on what occurred. They attempted to get you approved for the vehicle that you were interested in and the lending institutions were able to offer approvals with terms and conditions. These terms included attaining a cosigner and down payment. Without a cosigner the banks were unable to extend financing on the vehicle you desired. A cosigner is able to affect the interest rate you receive which in turn affects your monthly payment. We attempted to find other vehicles, for you, that would work within your financial situation. In addition, Robbie appears to have worked to help you find a cosigner from within your family members but was unable to secure one for you. If you are able to find someone willing to help you and be a cosigner and would like us to review your financing options we would certainly be happy to help you.

Oct 15, 2016 -

Juju11 responded

That doesn't mean they have the right to talk about my grandma like that and act like she's not a human being that just made me mad I understand that hat a co signer is they act like just because I'm 18 that I didn't know anything. He wanted me to buy a car that minute that second and asked me all of my personal things I had to pay for and was just demanding this review was so you guys could go talk to them about it I understand what was happening and he's still proceeded to call me 5 or 6 times and has texted me saying just come back in and we'll get the deal done!!! I thought coming here would be easy and not having people judge but guess not thanks anyways!!!!!

October 06, 2016

We Love Grote!! ESP Tyler! We went to Grote expecting an average vehicle and left with the car of our dreams with low miles and at an affordable monthly payment!! We could not b More

by Wendyloveshim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Baker, Jim Roberts, John Flannery, Tyler Crumpacker
September 21, 2016

Very freindly at grote automotive Had to get a good used car and a guy named Robbie helped me want to thank him very much to help me purchase a car very friendly there saw the advertis More

by Poguebonnie5655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbiel Moore
September 10, 2016

Exciallient place The best experience .. People were friendly and down to earth ! I recommend anyone looking for a vehicle and have no so good credit to go check them More

by Cindy123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allgeier
September 06, 2016

Thankful I honestly didn't think I'd ever get a newer car. I went to grote automotive and in 45 mins I was driving home in my new car. Now I Can drive to see m More

by Brandy E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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