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Grossman Nissan

Old Saybrook, CT

4.9
112 Reviews

295 Middlesex Turnpike

Old Saybrook, CT

06475

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112 Reviews of Grossman Nissan

August 27, 2012

Problem after problem... Wouldn't answer questions, or return phone calls, or respond to emails. It's all smiles until they get the check, and then we felt like we were completely on our own. It was a cer More

by mweedon81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jym, Oliver
February 22, 2012

Grossman Chevrolet stinks. They don't know how to inflate tires, or properly "address" each tire pressure sensor in the vehicle's control system. I bought the vehicle from them and they have service More

by ygordon125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
Aug 06, 2020 -

Grossman Nissan responded

We apologize for your previous experience. We have brand new team here at our Grossman Nissan Service Department. Please give us an opportunity to service your vehicle again!

August 03, 2011

Right from the start I was greeted with a very friendly hello by Greg who asked politley if their was anything that he could do for me. We had a friendly conversation and discussed what I was interested i More

by JoeCor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Grabulis, Guy French, Susan Grossman
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience with us!

July 23, 2011

What an amazing experience. This dealership treated me like a person instead of just another sales figure. I was recently involved in an accident and my beloved Jeep Grand Cherokee was totaled. I had a ve More

by ajmets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy and Linda, Linda Grossman
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience with us!

July 08, 2011

This is the second car i have purchased from Grossman, John Lacastro is the greatest salesman i have ever dealt with. Before i bought the cars i have, i went to other dealerships and every salesman i enco More

by auntnaynay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lacastro, John LaCastro
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience with us!

July 06, 2011

I love my new Chevy Equinox. Greg was extremely informative about the vehicle and just a really nice guy. He answered all of our questions and was patient while I made my decision. I had been to More

by Michele Novak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Grabulis
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience with us!

June 27, 2011

My husband and I recently purchased a 2011 Chevy Equinox LTZ at your dealership. Our experience with Greg Grabulis was outstanding. For me buying a car is worse than having a tooth pulled. However, Greg More

by mlavezzoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Grabulis
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the high star rating review!

June 06, 2011

The experience was professional and courteous. All minor issues were taken care of very quickly. The price could not have been beaten. The staff was friendly and knowledgeable. More

by jeli1238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the high star rating review!

June 06, 2011

I have purchased many cars throughout my years and have found Grossman to be up there among the finest. They were not pushy and I found their prices competitive with the others in their field. More

by peterjds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kievits
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the high star rating review!

May 25, 2011

My Wive and I had a very pleasant Experience in Leasing My Wive and I had a very pleasant Experience in Leasing a 2011 Chevy MALIBU. We are Senior Citizen and our Salesman Mile Kievits was very patient w More

by Capkrnch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kievits
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the high star rating review!

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