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Grossman Nissan

Old Saybrook, CT

4.9
112 Reviews

295 Middlesex Turnpike

Old Saybrook, CT

06475

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112 Reviews of Grossman Nissan

June 04, 2018

bait and switch advertise used truck with pictures, discription and price,but when you ask about avalibility, you are told the price will be 30 percent more. about 40 More

by truckless
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
shelby threloff
March 18, 2018

Good service This is my second car purchased here but our third Nissan with this dealership they all know my name from the moment I walk in and all the work I do w More

by Sjryon912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 06, 2020 -

Grossman Nissan responded

Thank you for taking the time to write us such a great review!

March 01, 2018

Fantastic dalership Love this dealership, very welcoming, comftorable show room. Cody made the experience easy and stress free for me, he is very professional, friendly a More

by HW42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 06, 2020 -

Grossman Nissan responded

Thank you for taking the time to write us such a great review! We'll pass along the compliments to the staff.

February 18, 2018

Great We were very happy with your salesman Mark. He let us know all the options and was very helpful.. We loved the car as soon as we drove it. We resear More

by noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the 5-star review!

January 24, 2018

Wow a dealership that puts customers first Over the years I’ve dealt with a lot of automotive dealers & service centers. Usually I leave feeling taken advantage of, not the case here. Everythin More

by KFCARROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Shelby , Bobby
Aug 06, 2020 -

Grossman Nissan responded

We are so glad you had such a great experience with our team. Thank you!

January 23, 2018

New Truck buy Easy and accommodating to deal with. No hidden fees etc. straight forward and very friendly. One on one dealings. Recommend this dealership to family More

by Teflon719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Threloff
Aug 06, 2020 -

Grossman Nissan responded

thanks for taking the time to give us a 5-star review!

December 10, 2017

New Purchase experience On Friday my husband and I purchased a 2017 Murano. I have dealt with many dealers but this one surpasses them all. Cody was an incredible sales perso More

by Barb and Dan Sargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Bob , Bobby Deb
Aug 06, 2020 -

Grossman Nissan responded

Thanks for the great review! We will along your compliments to the staff.

October 31, 2017

Pleasant, courteous, and straight forward buying experience Using the online inventory, I was able to do most of the price negotiation with Bobby by email which was very straight forward and fair.. After pickin More

by Richard 46
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Cody, Dan
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience and giving us a 5-star review!

May 22, 2017

...how the buying experience should be. I bought a pre owned vehicle from the Grossman family. The buying experience was very easy and without pressure. Both Bob the GM and Ed in Sales were More

by Beachking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Ed, Bobby
Aug 06, 2020 -

Grossman Nissan responded

Thanks for taking the time to tell us about your experience with our staff!

August 16, 2016

Rude and Condescending Service person at Grossman Nissan was very condescending to both my husband and me on separate occasions when we brought our Nissan Leaf in for servic More

by leafowner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service person
Aug 06, 2020 -

Grossman Nissan responded

We apologize for your previous experience. We have brand new team here at our Grossman Nissan Service Department. Please give us an opportunity to service your vehicle again!

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