Grossman Nissan
Old Saybrook, CT
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112 Reviews of Grossman Nissan
BY FAR the BEST Nissan service team you will find for NV Vans. Not scared of upfits and understand these trucks better than any dealer we've ever used. Nissan factory support is crap so if you cant find a Vans. Not scared of upfits and understand these trucks better than any dealer we've ever used. Nissan factory support is crap so if you cant find a good dealer you are screwed. Worth going out of your way to use them. We've generally found most Nissan Dealers inadequate. The techs at this shop know their stuff. More
Awful experience with a lease buyout. Completely lied about fees 'required by law,' made up other fees. Would have added more than $1500 extra to buying out my lease. Used car salesperson Completely lied about fees 'required by law,' made up other fees. Would have added more than $1500 extra to buying out my lease. Used car salesperson stereotypes all day long. Went to another dealer to complete the paperwork and had a great experience there. More
Sarah made car shopping a pleasure! She knows her stuff and is willing to work with you. A positive experience all the way! Thank you Sarah She knows her stuff and is willing to work with you. A positive experience all the way! Thank you Sarah More
Nissan service needs major work done to it. It always takes more than an hour to do a simple oil change and tire rotation. I made an appointment for 10 am today knowing it would take an hour to get done takes more than an hour to do a simple oil change and tire rotation. I made an appointment for 10 am today knowing it would take an hour to get done and still give me time to get to work. It took 30 minutes to get my car into the garage and that's only because I told them my appointment was at 10 and I had to be to work in 45 minutes. Now I'm going to be late to work. I'm extremely upset. I would like a resolution to this and immediately. More
Bought 10 trucks from these guys. Cody made the sale a breeze. Absolutely love the attention that went into our sale and the customer service we experienced throughout. I would not hesitate to use this de breeze. Absolutely love the attention that went into our sale and the customer service we experienced throughout. I would not hesitate to use this dealer again any time I have the opportunity. Seriously people. This is a 5 star dealer. More
I want to say I dreaded going car shopping, car dealerships are usually an awful experience, but not at Grossmans, no pressure, just a relaxed shopping experience. They didn’t pressure me at all, a dealerships are usually an awful experience, but not at Grossmans, no pressure, just a relaxed shopping experience. They didn’t pressure me at all, and everything was clean and sanitized. They offered me a great price on my trade in. I would recommend to everyone to make Grossmans Nissan your next stop for a car. More
Helpful & Friendly Staff When we bought a car at Grossman's, the dealership staff was very helpful, friendly, efficient & knowledgeable. After buying the car, there were seve When we bought a car at Grossman's, the dealership staff was very helpful, friendly, efficient & knowledgeable. After buying the car, there were several trips back, to ask questions & we were always welcomed very nicely & helped w/whatever concern we had. To give you an idea of the degree to which these guys help out: we stopped by once to ask a question when the NAPA wiper-blade replacements we bought for the car wouldn't readily attach to the car's wiper-assembly. Cody Baumgartner came straight outside & actually put the wipers on the car for us himself, with no charges & a great, pleasant attitude!! This seems to be the best staff-group they've assembled so far, in the time I've dealt w/this dealership. I'd recommend!! More
Not pushy, on your side! I was amazed that I was not pushed into extras for the car. They were very helpful and honest about the best way to pay for the car that would be to I was amazed that I was not pushed into extras for the car. They were very helpful and honest about the best way to pay for the car that would be to my advantage. It was very refreshing! I've never had a better experience buying a car. My past historic cars have been in car shows, I'm an experienced auto enthusiast. More
All around This dealership and it’s salesman I can’t say enough about. They were not pushy in my sale or tried to get me a different car than I wanted I didn’t This dealership and it’s salesman I can’t say enough about. They were not pushy in my sale or tried to get me a different car than I wanted I didn’t have to wait for days to get my results of acceptance. So I was in and drove out within 3 days with my car. Thank You Mark Old Saybrook Nissan is the best More
Satisfaction guarantee at Grossman When you first come in they greet you and made you feel comfortable. When we thought it wasn't going to happen, Grossman made it happen. We love how When you first come in they greet you and made you feel comfortable. When we thought it wasn't going to happen, Grossman made it happen. We love how the whole team communicated and made everything possible to try to find a way to keep is satisfied and happy. For a moment we had sad faces but then out of nowhere a turn for the best happened and we left with a happy face with our new Jeep Wrangler!!! Thank you Grossman team for making the impossible possible! More