Gross Chevrolet Buick GMC of Black River Falls

Friendly professional service. Everyone is so friendly and my experience with this company is always great. They are very professional and explain if something needs to be worked on Everyone is so friendly and my experience with this company is always great. They are very professional and explain if something needs to be worked on. I would highly recommend this place to everyone. Very satisified. More

new purchase I have been looking for a new Blazer and Steve was able to make my purchase become to reality. Steve has always been very professional and listened t I have been looking for a new Blazer and Steve was able to make my purchase become to reality. Steve has always been very professional and listened to what I wanted. More

good service. when ever i call to get something done, they always get me in as soon as possible. when buying a new vehicle they always found what i wanted. when ever i call to get something done, they always get me in as soon as possible. when buying a new vehicle they always found what i wanted. More

Fast Service, Friendly Staff My wife brought our truck in for an oil change and recall repair. We had also discovered a rattle in hood latch and they found the cause and fixed it. My wife brought our truck in for an oil change and recall repair. We had also discovered a rattle in hood latch and they found the cause and fixed it. Altogether, she was only there for about an hour and half. Other staff members outside the service department made her feel welcome and asked if she needed anything while she waited. More

standard service great service great products friendly personal very fast service i made the appointment and the service crew was waiting when i arrived got in right a great service great products friendly personal very fast service i made the appointment and the service crew was waiting when i arrived got in right away and they were done in no time More

Software updates on Chev Volts Received a letter about the software updates -- made the appointment, and was taken care of quickly and professionally. Had to have our tires balanc Received a letter about the software updates -- made the appointment, and was taken care of quickly and professionally. Had to have our tires balanced and this extra work was incorporated into the same service time. Always friendly and helpful folks at the counter and in the shop! More

Excellent service I had a recall on my 2015 GMC Sierra, I made an appoint for the recall. They got to my truck as soon as I got there. They got the work done in about 1 I had a recall on my 2015 GMC Sierra, I made an appoint for the recall. They got to my truck as soon as I got there. They got the work done in about 15 minutes. More

Always a fine job. Great customer service and always accommodating. I always get a vehicle to do a little shopping and have coffee while in BRF. Rockie gave me some opt Great customer service and always accommodating. I always get a vehicle to do a little shopping and have coffee while in BRF. Rockie gave me some options on tires and quoted a decent price on a new set. More

DEPENDABLE I got my oil change the same day I called for the appointment, arrived early, left early, was treated very friendly, explaned what work was done. THE I got my oil change the same day I called for the appointment, arrived early, left early, was treated very friendly, explaned what work was done. THEY ARE THE BEST!!!! More

oil change I had been putting on miles going back and forth to medical appointments and I realized I was about due for an oil change. I called Gross service cent I had been putting on miles going back and forth to medical appointments and I realized I was about due for an oil change. I called Gross service center never expecting they would be able to get me in the same day. I am so glad they changed the oil and checked everything else out in a timely manner with courteous staff assisting me. More