Gross Chevrolet Buick GMC of Black River Falls

Great bunch of guys. Salesman Randy Tollefson went out of his way to help us in purchasing our 2020 Envision. Tom was also instrumental in our decision. The service depart Salesman Randy Tollefson went out of his way to help us in purchasing our 2020 Envision. Tom was also instrumental in our decision. The service department is top rate, too. More

Service went well with trans flus.picked up vehicle the same day .was on target with the initial quote .would recommend to anyone for service same day .was on target with the initial quote .would recommend to anyone for service More

Routine maintenance Good experience Clean area for waiting. Prompt service. Friendly service. They listened to my requests. Would likely recommend this dealership. The Good experience Clean area for waiting. Prompt service. Friendly service. They listened to my requests. Would likely recommend this dealership. The price for the service was fair More

Customer service Always helpful and love the pick and return services. The service department is very friendly and timely with the assistance. Thank you so much for yo Always helpful and love the pick and return services. The service department is very friendly and timely with the assistance. Thank you so much for your service. More

Sound in my car I was super happy with their professionalism. I have been with this dealer for more than 10 years and they never ever disappointed me because of their I was super happy with their professionalism. I have been with this dealer for more than 10 years and they never ever disappointed me because of their honesty. More

New Tires/Service Fleet Vehicle What you expect you get time after time with Gross GM Service Department. After more than 20 years of association with said group they deliver consist What you expect you get time after time with Gross GM Service Department. After more than 20 years of association with said group they deliver consistently. More

Awesome!! They were very helpful and knowledgeable. We will definitely be back and recommend them. We were informed of all repairs before they were done. We are They were very helpful and knowledgeable. We will definitely be back and recommend them. We were informed of all repairs before they were done. We are proud to call them our Hometown Dealer!! More

Hard working, low pressure I knew exactly what I wanted and they worked hard to make it happen. Didn't try to hit me up for a lot of aftermarket sales items is like a parking lo I knew exactly what I wanted and they worked hard to make it happen. Didn't try to hit me up for a lot of aftermarket sales items is like a parking lot afterwards More

very disappointed with my experience to many wrong things in paperwork and wrong accessories but the person who showed us the operation of the vehicle was very good was very knowledgeable to many wrong things in paperwork and wrong accessories but the person who showed us the operation of the vehicle was very good was very knowledgeable of the functions of car More

service bought a used vehicle (as is). Rear end went out ifter 2 weeks. They fixed it at no charge.Will buy a new car from them this spring. bought a used vehicle (as is). Rear end went out ifter 2 weeks. They fixed it at no charge.Will buy a new car from them this spring. More