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Groove Subaru - Service Center

Englewood, CO

4.6
1,947 Reviews

1,947 Reviews of Groove Subaru - Service Center

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December 12, 2024

We have had several bad experiences lately and we had decided to move on from Subaru More

by danchism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Ellingwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Groove Subaru responded

We are sorry to hear this. If you have some specific feedback for us please reach out to Jason Bade our Service Director jbade@grooveauto.com Maybe we can resolve any items outstanding and resolve your concerns. Thank you in advance for letting us know about this.

December 11, 2024

Excellent service and kept me well informed during the whole process. took the extra step to make sure the service was done timely More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Easy friendly check-in, good price on the rental, very good communication on the status of my 2-3 day repair More

by aksnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Quick, easy, kind, convenient service from the team at this location. Would come back again! More

by possyposs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lafay
December 10, 2024

Quick appointment and so friendly and helpful Was stuck and they went above and beyond More

by RDEHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Danielle was friendly and did a good job of getting me in and out quickly. Service was fast. More

by adkman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
December 10, 2024

Honestly really solid, every time I work with them they keep me updated on what's going on and I feel like I can trust them More

by cbloom19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

The work was good but I could not get a ride all the way home despite spending over 2k. More

by LARRY2dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Hailey was a conscientious employee who communicated often. All staff members with whom we had contact were courteous and professional. More

by KARINLJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Excellent service and excellent customer service ! I love the updates and the fact that they can send pictures while things are in process More

by lalafam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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