1,946 Reviews of Groove Subaru - Service Center
The communication was wonderful throughout the process of getting my car repaired. Haley was a wealth of information and helpful. of getting my car repaired. Haley was a wealth of information and helpful. More
Joshua was very kind and understanding. While driving home from the airport my car suddenly sounded like it exploded and starting making a very loud noise. I called and Joshua got me in r While driving home from the airport my car suddenly sounded like it exploded and starting making a very loud noise. I called and Joshua got me in right away. My car was towed in. When the work was finished, Joshua sent a car to pick me up. I thought I would be without my car for several days, but the work was completed the same day. More
Danielle at Groove Subaru took my car earlier than my appointment, professionally documented what I needed done, promised to keep me statused and get the car done promptly. She delivered on all these th appointment, professionally documented what I needed done, promised to keep me statused and get the car done promptly. She delivered on all these things. I appreciated the text statusing and Danielle quick response to my questions. The car was ready when promised and waiting right up front for me. She explained my bill and got me on my way. A very efficient and pleasant auto maintenance experience. More
This dealership is very prompt with their service They have always been very transparent with their pricing and everything is done to the customer’s satisfaction. have always been very transparent with their pricing and everything is done to the customer’s satisfaction. More
Thank you for being able to complete my oil change quickly so I didn't end up having to drive all the way home in the dark. quickly so I didn't end up having to drive all the way home in the dark. More
Tiannah was courteous, and addressed all of my concerns. She made sure the work was completed as soon as possible. She made sure the work was completed as soon as possible. More
When Service Manager LMordja got involved, things started to move. Prior, nothing for 19 days. to move. Prior, nothing for 19 days. More
This dealership's employees are very friendly and helpful. Also, having a customer service go-between person keeps the customer updated on the service progress. helpful. Also, having a customer service go-between person keeps the customer updated on the service progress. More
Consistently excellent. Delivers competent professional services. Never disappointed. Accurate quotes on time and cost. Thanks. Delivers competent professional services. Never disappointed. Accurate quotes on time and cost. Thanks. More