Groove Subaru
Englewood, CO
Filter Reviews by Keyword
By Type
Showing 7,492 reviews
I've purchased four prior cars from Burt/Groove Subaru since I moved to Colorado in 2002. I'm always impressed by the quality of the people and the service there. I worked primarily with Todd Connell (Fl since I moved to Colorado in 2002. I'm always impressed by the quality of the people and the service there. I worked primarily with Todd Connell (Fleet/Rental Manager) on my purchase of a new Crosstrek for my daughter to use for her college commute (replacing a 20+ year old vehicle). With my two trade-in vehicles, the sale had the potential to get complicated/messy, but Todd made it a "turn key" event for both me, and my daughter. He took care of us from the jump, and I appreciate it very much. I also appreciate that there were absolutely no surprises throughout the process. Expectations were set early and often, and commitments were kept at every step along the way. More
I have been a Groove Subaru customer for many years. I always feel that they treat me with utmost respect and care. They are a great team! Maria Kornreich I always feel that they treat me with utmost respect and care. They are a great team! Maria Kornreich More
I love the car. I don’t believe you should send an email saying the car is one price, and then show a different price at the dealership. This is false advertising. I don’t believe you should send an email saying the car is one price, and then show a different price at the dealership. This is false advertising. I am still satisfied with my purchase, but would not recommend based on the fact that I paid a much higher price than was advertised. More
Everyone is friendly and helpful. I am a very long term customer of Groove, in service and car purchases.. I am a very long term customer of Groove, in service and car purchases.. More
Always great customer service! They are very thorough and keep me informed of what needs to be done so there are no surprises at the end. I never take my Subaru anywhere else. They are very thorough and keep me informed of what needs to be done so there are no surprises at the end. I never take my Subaru anywhere else. More
Ron was awesome. He communicated all the necessary details, was helpful in answering my questions and was generally kind and easy to work with. He communicated all the necessary details, was helpful in answering my questions and was generally kind and easy to work with. More
I had a good experience with most people at this dealership. Both Joe and Arnoldo were very attentive and helpful. I had no issues with the process and felt like a valued customer. dealership. Both Joe and Arnoldo were very attentive and helpful. I had no issues with the process and felt like a valued customer. More















