Groove Subaru

Nice experience We found this dealer through Costco. The process was very smooth and everyone was friendly and helpful. They gave us time to review our options and I We found this dealer through Costco. The process was very smooth and everyone was friendly and helpful. They gave us time to review our options and I never felt like I was being pushed towards a sale. All my questions were clearly answered and it made buying a new a lot car less stressful. I recommend Jim and this Groove dealer if you want to buy or lease a vehicle. More

Great experience When we went to Groove Subaru we were looking at the Forrester and Outback. We worked with Jim Hatch. He walked us through the features of both vehic When we went to Groove Subaru we were looking at the Forrester and Outback. We worked with Jim Hatch. He walked us through the features of both vehicles and we decided on the Outback. Just before purchasing the vehicle my husband was out of town. Jim coordinated everything so that when my husband got back we drove from the airport to Groove. Jim went through all the features of our new vehicle and made sure we had no questions. It was relaxed and easy because Jim had everything ready for us. He was very thorough and knowledgeable. Great customer service. You should ask for Jim Hatch when you go in- you will be very happy! We had a great buying experience and are thrilled with our new Subaru. More

Competent Sales Force I am a retired professional sales force and look for the sales people who I work with to be competent, professional and easy to work with. Jim Hatch I am a retired professional sales force and look for the sales people who I work with to be competent, professional and easy to work with. Jim Hatch filled all those requirements. Sales people know that the easiest person to sell is a fellow sales rep, ONLY when the process is done correctly. We like to reward someone who has learned well. More

Great experience My buying experience was great here. Everyone was really flexible and reasonable. I never felt like I was being "upsold" or pressured to buy things I My buying experience was great here. Everyone was really flexible and reasonable. I never felt like I was being "upsold" or pressured to buy things I didn't need. Jim Hatch made sure that I got the right fit for my new vehicle. I would strongly recommend them if you're looking to buy. More

Bought a new Subaru Bought a car with the COSTCO Program. Jeremy Zimmerman was the Subaru salesman. He was very helpful. All of my questions were answered. There was Bought a car with the COSTCO Program. Jeremy Zimmerman was the Subaru salesman. He was very helpful. All of my questions were answered. There was no hard sell. He helped me get a discount on the roof rack, and got the wheel arch moldings installed. Most of all he had a friendly no pressure attitude, as did the finance manager. Jeremy also helped me get a good financing deal and was very patient in showing me all of the features of the car. Love the car and the purchase experience was easy and enjoyable. More

Very helpful! My previous car was a lemon. Unfortunately, I bought it used so I had no legal recourse. I went to 2 other dealerships that told me there was nothing My previous car was a lemon. Unfortunately, I bought it used so I had no legal recourse. I went to 2 other dealerships that told me there was nothing they could do for me. Jim, along with other employees took a lot of time to find me a deal that would work for me. Highly recommended! Great customer service! More

Subaru for life After an accident where my Impreza was totaled, I went back to Groove, which is where I purchased my life-saving Subaru just a year and a half earlier After an accident where my Impreza was totaled, I went back to Groove, which is where I purchased my life-saving Subaru just a year and a half earlier. I knew what I wanted and Jim Hatch helped me get into that car. Hopefully I won't need another new Subaru for years, but if I do, I'd definitely go back! More

New Car I bought a new car from LB a month ago and was really happy with my purchase. I have a friend that is looking for a new Subaru. I told her to go see I bought a new car from LB a month ago and was really happy with my purchase. I have a friend that is looking for a new Subaru. I told her to go see Lawrence Bradshaw at Groove Subaru if she wants her car buying process easy. I recommend that everyone should go see Lawrence Bradshaw at Groove Subaru More

Jim is one of a kind Jim's made my buying a car uniquely pleasant. He really took the time to listen and to make sure he found the right car for me. He's not your typical Jim's made my buying a car uniquely pleasant. He really took the time to listen and to make sure he found the right car for me. He's not your typical car dealer, like I said he really truly listens. I would highly recommend going into Groove and asking for Jim personally and see for yourself what a down to earth kind of guy he is. I would buy another car from him in a heartbeat. More

Fantastic Experience Thanks to Jim for making our entire car buying experience painless and pleasant. We were super stressed about visiting a deanship, but his genuinely Thanks to Jim for making our entire car buying experience painless and pleasant. We were super stressed about visiting a deanship, but his genuinely calm and kind demeanor eased our trepidation. We didn't necessarily plan on buying a car, but we were so impressed with Groove's treatment that we left happily with our brand new Crosstrek, and haven't regretted our decision for a moment. Thanks to all at Groove Subaru for making the process so enjoyable! More