Groove Subaru

Amazing service for the second time in a month! I just bought my second xv crosstrek from groove in a month due to a crazy accident that totaled the first one. The service the first time when I boug I just bought my second xv crosstrek from groove in a month due to a crazy accident that totaled the first one. The service the first time when I bought from Charlie was excellent and the car kept me completely safe and uninjured from a run in with multiple elk so I decided to go back to groove again. Charlie was busy when I arrived but had pulled up a crosstrek in the color I originally wanted the first time but they didn't have in stock and had all of the paperwork ready for me to sign to make things as easy as possible. He was busy at the time so LB actually took care of the whole sales process from start to finish. He was extremely accommodating and knowledgeable and was even able to throw in the one accessory the new crosstrek didn't have compared to the old one for free. Overall Charlie and LB really did an amazing job getting me back on the road again as quickly and easily as possible. I would recommend anyone looking to buy a Subaru Go to groove and seek out Charlie or LB if they want a relaxed positive sales experience. More

Excellent Experience Jeremy and the rest of the team was great to work with. He gave a zero pressure buying experience, which is rare in this industry. I will recommend Gr Jeremy and the rest of the team was great to work with. He gave a zero pressure buying experience, which is rare in this industry. I will recommend Groove and Jeremy again and again. More

Had to drive to Denver from Albuquerque to get the Subaru Had a bad experience at two Subaru dealerships in Albuquerque, so I found the car I wanted at Groove Subaru in Denver and drove up there to pick up th Had a bad experience at two Subaru dealerships in Albuquerque, so I found the car I wanted at Groove Subaru in Denver and drove up there to pick up the car I wanted. Jim was awesome, super nice and explained every detail of the car, warranty, etc. Definitely worth the 6 hour drive. More

Easy Button My wife and I decided to get a new Forester and Jim Hatch did a great job of getting us into a test drive right away. It was very easy all the way ar My wife and I decided to get a new Forester and Jim Hatch did a great job of getting us into a test drive right away. It was very easy all the way around. We called and made an appointment so they were expecting us and all of the staff were easy and fun to deal with. We talked a lot about the features of each Forester and Jim did a great job of guiding us based on our wants and needs. We are super happy with the new Subaru and thankful the car buying experience was so pleasant. More

Smooth and positive experience We had a very positive experience at Groove Subaru and with Jim Hatch when we were shopping for a new car. Jim was very helpful and patient with us an We had a very positive experience at Groove Subaru and with Jim Hatch when we were shopping for a new car. Jim was very helpful and patient with us and helped us pick our new Subaru Forester. We would highly recommend working with him for your car shopping needs. More

Competent Sales Force I am a retired professional sales force and look for the sales people who I work with to be competent, professional and easy to work with. Jim Hatch I am a retired professional sales force and look for the sales people who I work with to be competent, professional and easy to work with. Jim Hatch filled all those requirements. Sales people know that the easiest person to sell is a fellow sales rep, ONLY when the process is done correctly. We like to reward someone who has learned well. More

Very helpful! My previous car was a lemon. Unfortunately, I bought it used so I had no legal recourse. I went to 2 other dealerships that told me there was nothing My previous car was a lemon. Unfortunately, I bought it used so I had no legal recourse. I went to 2 other dealerships that told me there was nothing they could do for me. Jim, along with other employees took a lot of time to find me a deal that would work for me. Highly recommended! Great customer service! More

Great experience My buying experience was great here. Everyone was really flexible and reasonable. I never felt like I was being "upsold" or pressured to buy things I My buying experience was great here. Everyone was really flexible and reasonable. I never felt like I was being "upsold" or pressured to buy things I didn't need. Jim Hatch made sure that I got the right fit for my new vehicle. I would strongly recommend them if you're looking to buy. More

Outstanding! Jim Hatch was professional, efficient, and helpful. I would 100% recommend him to fellow Subaru buyers! He made the process easy and answered all ques Jim Hatch was professional, efficient, and helpful. I would 100% recommend him to fellow Subaru buyers! He made the process easy and answered all questions that I had. More

Great experience When we went to Groove Subaru we were looking at the Forrester and Outback. We worked with Jim Hatch. He walked us through the features of both vehic When we went to Groove Subaru we were looking at the Forrester and Outback. We worked with Jim Hatch. He walked us through the features of both vehicles and we decided on the Outback. Just before purchasing the vehicle my husband was out of town. Jim coordinated everything so that when my husband got back we drove from the airport to Groove. Jim went through all the features of our new vehicle and made sure we had no questions. It was relaxed and easy because Jim had everything ready for us. He was very thorough and knowledgeable. Great customer service. You should ask for Jim Hatch when you go in- you will be very happy! We had a great buying experience and are thrilled with our new Subaru. More