Groove Subaru

My experience at Groove Subrau I had a great experience at Groove Subaru! Chris had done such an amazing jobs meeting all my wants and needs for my new car. It was snowing really ba I had a great experience at Groove Subaru! Chris had done such an amazing jobs meeting all my wants and needs for my new car. It was snowing really bad and he went searching in the snow for my car and that in itself was amazing!! More

Forget about service, you don't exist to them These guys are extremely friendly and helpful through the car-buying process. After you buy, they are just like anyone else and would rather not deal These guys are extremely friendly and helpful through the car-buying process. After you buy, they are just like anyone else and would rather not deal with you again. I had what looks like a stress crack form in the sunroof of my 2017 Forester. The sales rep emailed me about my satisfaction and asking for positive reviews and I brought up the crack. Never heard back. I called about it and was cold-transferred to the voicemail of a 3rd party autoglass shop. I got a recall notice and went in for that in January, also thinking I could use that opportunity to talk to someone about the glass. The manager onsite told the rep to take a picture of it and that Subaru would likely just fix it since the car is new but corporate was closed that day so I'd hear back later. A month after that, I called again and was told someone would get back to me. I just tried again today a month later after the last call but hung up while waiting on hold. I'm through and my enthusiasm for owning a Subaru is gone. I'll probably just have to pay to get this fixed and consider it a loss. Too bad I actually bought an extended warranty from such a crappy company. More

Great sales process and friendly I wrote a separate review for the abysmal service center here but, to be fair, I'll write a positive one for sales. The sales process was easy and th I wrote a separate review for the abysmal service center here but, to be fair, I'll write a positive one for sales. The sales process was easy and the guys I worked were great. There's essentially no service / after-sales support once you buy the car, though, and they did really push hard to get me to immediately write 5-star reviews right after the purchase. I like to wait, as I have now, until I see the whole picture. I need to find some other channel to get service for my 2017 Forester but I guess that's not the sales team's fault. More

Loving my new car Joanna did such a wounderful job at putting me in the best car for me if anyone is looking for a car i would always recommend her! Joanna did such a wounderful job at putting me in the best car for me if anyone is looking for a car i would always recommend her! More

Jim Hatch Everything was great. Jim Hatch was super easy and pleasant to work with and explained everything to our understanding. He got us everything we want Everything was great. Jim Hatch was super easy and pleasant to work with and explained everything to our understanding. He got us everything we wanted in a car and we would use him again if the need arose. More

Great place to buy a car This is the third car we have purchased from this dealership. They are great to work with and make you feel comfortable while going through the proces This is the third car we have purchased from this dealership. They are great to work with and make you feel comfortable while going through the process. They will work with you to help you find the car that you are looking for and talk you through every step so you know what's going on. I will continue to work with them and will continue to recommend them to family and friends in the future. More

Responsive, helpful, efficient! We have just moved to Denver from the East Coast and wanted to buy out the lease on our Forester. We walked into Groove and were lucky to meet with J We have just moved to Denver from the East Coast and wanted to buy out the lease on our Forester. We walked into Groove and were lucky to meet with Jeremy Horwath, who listened to our needs and steered us through the process efficiently, with clear explanations and good humor. He even got the car washed! We also worked with Ron, the finance consultant, who was very efficient and helpful. These two guys were well supported, from what we could see, by the sales manager, Taylor. We were pleasantly surprised with with the attention we received and with the results. More

Great service I told del kinda what I was looking for and he had a car in mind for me before we even got to the lot. I loved the car he showed me, and even though i I told del kinda what I was looking for and he had a car in mind for me before we even got to the lot. I loved the car he showed me, and even though it was a little above my price range, we were able to come to a price that was fair. He was very helpful and friendly! Great job! More

Amazing Salesperson was very knowledgeable and helpful to all of my concerns. Location was very presentable and comfortable. I would definitely recommend him Salesperson was very knowledgeable and helpful to all of my concerns. Location was very presentable and comfortable. I would definitely recommend him and this location to others. Thank you Jeremie. More

Fabulous Buying Experience! I came to Groove Subaru as a customer with an older Outback, and decided it was time to upgrade. Jeremy helped me through the process with lots of in I came to Groove Subaru as a customer with an older Outback, and decided it was time to upgrade. Jeremy helped me through the process with lots of information, but also listened to my questions and had the answers. He never pressured me and got me the exact deal I wanted! I would highly recommend Jeremy and Groove Subaru! More