Groove Subaru
Englewood, CO
Filter Reviews by Keyword
By Type
Showing 7,497 reviews
Great car buying experience! Richard is a great sales representative. He went above and beyond to try to find a car that suited my needs in terms of price, style, and mileage. I a Richard is a great sales representative. He went above and beyond to try to find a car that suited my needs in terms of price, style, and mileage. I absolutely love my new Forester and would highly recommend Groove Subaru (especially Richard!) to anyone looking for a new or used card in the area. More
New Subaru, excellent delivery and follow-through We purchased a new Outback, our first Subaru, 3 weeks ago, and waited for a trailer hitch to arrive and to be installed. When it arrived, Anne took r We purchased a new Outback, our first Subaru, 3 weeks ago, and waited for a trailer hitch to arrive and to be installed. When it arrived, Anne took responsibility for not only expediting its installation, but also ensuring that we understood the operation of numerous new (to us) features on our Outback. Anne was always courteous, very respectful of our time, and wanted to be certain we were knowledgeable of all this Subaru has to offer. She is an excellent ambassador for Subaru and for the Groove dealership.. More
great friendly service Anne helped me with window tint on my Subaru encore. She was very helpful and extremely knowledgeable about the encore and all of it's features. I wil Anne helped me with window tint on my Subaru encore. She was very helpful and extremely knowledgeable about the encore and all of it's features. I will definitely be suggesting this sealership to friends and family in the future. More
Forresterstudio This is my second purchase of a vehicle thru Groove Subaru, the first was for a 2014 Crosstrek, which I loved. The Forester purchase was as profession This is my second purchase of a vehicle thru Groove Subaru, the first was for a 2014 Crosstrek, which I loved. The Forester purchase was as professional, low key and as pleasant an experience as my first and I am certain it won't be my last! I have other family members who also work with Groove Subaru to purchase their cars and share my feelings too. More
Great leasing experience! Great experience at Groove Subaru. The salesperson kept my needs in mind regarding price, style of vehicle, personal needs etc. really excited about m Great experience at Groove Subaru. The salesperson kept my needs in mind regarding price, style of vehicle, personal needs etc. really excited about my new purchase More
My "go to" for used cars! Between my daughters and now my friend, I have been involved in 5 car purchases through Groove! They have a great selection of (gently) used cars, at Between my daughters and now my friend, I have been involved in 5 car purchases through Groove! They have a great selection of (gently) used cars, at good pricing, with a "no pressure" atmosphere. Although they still have the "I have to check through the manager" process, the manager is located in the same room, accessible and willing to discuss concerns/financing/pricing directly if requested. Today we had help from Jonathan, he was attentive and had no problem with us looking up reviews, checking pricing and scrutinizing the Carfax supplied on each car on the lot! I Highly recommend asking for Jonathan if you are looking for an easy, low pressure car buying experience. Thank you for your time and patience! Cathryn More
Incredibly pushy Matt was insanely pushy. We have gone to numerous dealerships and never been treated so poorly. The groove experience was terrible and Matt completely Matt was insanely pushy. We have gone to numerous dealerships and never been treated so poorly. The groove experience was terrible and Matt completely ruined it. He refused to even tell us the price of the car unless we could garuntee we would purchase today. Jokes on Matt - if he and the groove team weren't so awful he would have got a sale. We just drove across town and bought a car from a kind salesman. Sucks to suck Matt! Hope you get better at your job More
Great customer service Anne is an awesome customer service representative. She went out of her way to make sure I had everything I needed from the courtesy car to the the ex Anne is an awesome customer service representative. She went out of her way to make sure I had everything I needed from the courtesy car to the the extra gas card she sent me. Very pleasurable experience and I will definitely use her services in the future. I travel over an hour to go to groove subaru all because of Anne. Thank you so much. More
Fast friendly and caring Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. You can tell that it's not just a job but a fun career that she loves to do. More
Let's make a deal in less than an hour! Jonathan was a superb salesman. I did not feel any pressure. My questions and concerns were addressed in a straight forward manner. Professiona and fr Jonathan was a superb salesman. I did not feel any pressure. My questions and concerns were addressed in a straight forward manner. Professiona and friendly, sincere and transparent. More