Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Groove Subaru
Englewood, CO
7,074 Reviews
Welcome to Groove, where your way of doing business matters!
We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction.
Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs.
Because at Groove, it's not just business as usual - it's business your way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,074 reviews
April 28, 2011
I would NEVER recommend this dealership. When I decided to buy a new vehicle, they ran my credit to approve me for a loan of $11K since I was paying cash for the rest. They told me they could only get me a to buy a new vehicle, they ran my credit to approve me for a loan of $11K since I was paying cash for the rest. They told me they could only get me a 21% interest rate!! When I objected that it was astronomically high, they patronized me and tried to say it was because of my credit rating and they did the best they could. I immediately called my bank and was approved at 2% over the phone for three times the amount I needed. When I brought that to their attention, they continued to blame my credit for their high rate. When I pointed out it was higher than a credit card, they continued to say there was nothing the could do. By that time, I had lost all confidence so I left. I went to Shortline Subaru and got a better car with more features for LESS! They immediately qualified me for an interest rate of 5% and could not figure out how Groove got to 21% since all Subaru dealerships use the same finance company. Oddly, after I left Groove and after I had already bought the new car from Shortline, Groove called me back and magically had reduced my interest rate - did I want to come back? ABSOLUTELY NOT!!! More
by Bait and Switch?
Employees Worked With
Finance Person
Helpful April 16, 2011
I had a very pleasant experience with the professional staff at Groove Subaru for purchase of a new 2011 Forester. I was treated with courtesy and respect and did not encounter high pressure sales tactic staff at Groove Subaru for purchase of a new 2011 Forester. I was treated with courtesy and respect and did not encounter high pressure sales tactics. Jeff Simpson and Dan Cote were wonderful to work with and I appreciate their knowledge and helpfulness. I would highly recommend this dealership. JKH More
by herberjk
Employees Worked With
Jeff Simpson and Dan Cote
September 22, 2010
We went in to see if we were ready to trade our Mini Cooper S for an Outback as we have left the city for the Rocky Mountains. Tom Kim was there to guide us through the entire process and was extremely Cooper S for an Outback as we have left the city for the Rocky Mountains. Tom Kim was there to guide us through the entire process and was extremely professional and courteous. I have never dealt with a dealership that not only honored all of their spoken policies, but were obviously comitted to making sure that we were 100% satisfied. and we are. We started out with a 2008 but ended up getting a 2011, and we love it. Mike, the Finance Manager, was great to deal with and managed to get us an awesome rate. Jeff, the Sales Manager, was very helpful in ensuring we had everything we needed. We are looking forward to many years with this new car and plan to have our service done there. When we buy our second car, we're definitely calling Tom Kim to set us up. It's Subaru all the way while we're in CO More
by PTBoat67
Employees Worked With
Tom Kim, Mike, Jeff
May 12, 2010
I was not looking to purchase a car that day. The salesman (Andrew) was curteous, professional and knowledgeable not 'salesy' or pushy. The Sales Manager was very good about working within my price r salesman (Andrew) was curteous, professional and knowledgeable not 'salesy' or pushy. The Sales Manager was very good about working within my price range. The finance experience (Ron and Aldo) was one of the best I have ever had - polite, respected my wishes not to be 'sold' any additional services,etc. And the best part....my salesman sat with me in the finance office, for moral support :) Overall, one of the most straight up, car buying experiences ever. Thanks guys! More
by byebyeaxoim
Employees Worked With
Andrew,Ron and Aldo and Sales Manager - he's awesome!
