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Groove Subaru

Englewood, CO

4.7
7,497 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,497 reviews

April 10, 2017

Great car buying experience! Richard is a great sales representative. He went above and beyond to try to find a car that suited my needs in terms of price, style, and mileage. I a More

by Sarah R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Farris
Apr 11, 2017 -

Groove Subaru responded

Thank you for choosing to do business with Richard and our store Sarah. Congratulations on your new vehicle as well!

April 10, 2017

New Subaru, excellent delivery and follow-through We purchased a new Outback, our first Subaru, 3 weeks ago, and waited for a trailer hitch to arrive and to be installed. When it arrived, Anne took r More

by New Ourback owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for your kind words and for letting Anne show you all the features of your Outback while you were in!

April 10, 2017

great friendly service Anne helped me with window tint on my Subaru encore. She was very helpful and extremely knowledgeable about the encore and all of it's features. I wil More

by jerry62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for taking the time to get your window tint installed and for letting Anne assist you through our Subaru Love Encore program!

April 10, 2017

Forresterstudio This is my second purchase of a vehicle thru Groove Subaru, the first was for a 2014 Crosstrek, which I loved. The Forester purchase was as profession More

by Mystudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for choosing to do business with us a second time!

April 09, 2017

Great leasing experience! Great experience at Groove Subaru. The salesperson kept my needs in mind regarding price, style of vehicle, personal needs etc. really excited about m More

by Rachel f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Primack
Apr 11, 2017 -

Groove Subaru responded

Thank you for choosing to do business with us. We are so glad you and Jameson got along and he was able to help you get the new Subaru you wanted!

April 09, 2017

My "go to" for used cars! Between my daughters and now my friend, I have been involved in 5 car purchases through Groove! They have a great selection of (gently) used cars, at More

by Cathryn HCQI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward
Apr 11, 2017 -

Groove Subaru responded

Thank you for being a part of so many vehicle transactions with our team Cathryn, by now you are a pro at this!

April 09, 2017

Incredibly pushy Matt was insanely pushy. We have gone to numerous dealerships and never been treated so poorly. The groove experience was terrible and Matt completely More

by Michael Rardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Ward, Matt Bennett
Apr 11, 2017 -

Groove Subaru responded

Michael, I am sorry to hear that your visit with our sales team went poorly. We do not stand for any kind of high-pressure sales tactics here at Groove and I am sorry you felt that you were not able to get what you wanted from my team. I will investigate the incident and will use your comments to make sure we are operating to our high standard of Easy car buying just as we do with every review we receive. If you have further comments, you can reach me directly at (303) 789-6461, or email me at rfarnett@grooveauto.com. I am glad to hear you were able to get the car you wanted even though that means we lost out on your business. Thanks!

April 08, 2017

Great customer service Anne is an awesome customer service representative. She went out of her way to make sure I had everything I needed from the courtesy car to the the ex More

by Adam Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for making the trip out to see us Adam. Your business means the world to us!

April 08, 2017

Fast friendly and caring Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. More

by Jsub1
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for working with Anne while at Groove Subaru!

April 08, 2017

Let's make a deal in less than an hour! Jonathan was a superb salesman. I did not feel any pressure. My questions and concerns were addressed in a straight forward manner. Professiona and fr More

by ksteele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward, Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for working with Jonathan, Anne, and our team to get the vehicle you wanted!

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