Groove Subaru

Great people to work with. Jeremy was so helpful and knowledgable. Not a pushy sales person which is very important to me. We have bought 4 Subaru's from this dealership and Jeremy was so helpful and knowledgable. Not a pushy sales person which is very important to me. We have bought 4 Subaru's from this dealership and that tells it all. More

Impreza to a Forester XT I just traded my first subaru ever (a barebones impreza) for an amazing new Forester XT! Honestly this experience was so amazing that I felt like I wo I just traded my first subaru ever (a barebones impreza) for an amazing new Forester XT! Honestly this experience was so amazing that I felt like I worked with friends the whole time. Joseph found the car I wanted, got me an amazing lease without having to ask for a good deal, and made this experience as enjoyable as possible. Go to Groove Subaru and ask for Joseph. Don't wait! More

Wonderful buying experience! My husband and I had a relaxed and enjoyable car buying experience at this dealsership. We went in expecting to have to get a used car and Matthew fou My husband and I had a relaxed and enjoyable car buying experience at this dealsership. We went in expecting to have to get a used car and Matthew found a way to make a brand new car work within the budget we specified. I would absolutely recommend this dealership! More

Fantastic Experience!!!!!! Jon worked hard and did a great job of getting us to "Yes". I would highly recommend going to Grove for a pleasant car buying experience. Thi Jon worked hard and did a great job of getting us to "Yes". I would highly recommend going to Grove for a pleasant car buying experience. This is our first Subaru CPO vehicle and we look forward to owning it for years to come. More

Disappointed Service I took my Subaru Legacy in for an oil change and a multi-point inspection in January and left with a service report of needing almost $5,000 in work. I took my Subaru Legacy in for an oil change and a multi-point inspection in January and left with a service report of needing almost $5,000 in work. Head gasket repair, arm bushings, steering rack, transmission flush, timing belt, etc.. Almost every other time I come into this Subaru, I either need a tremendous amount of work done or none at all. I brought my car back to have the cabin air filter changed on March 18th and asked for another multi-point inspection and mentioned the steering was being weird. When they called me out, I needed absolutely no work done. Amazing that the last time I was here, I needed all that was mentioned above done and now my car is in perfect running condition. When I asked about the steering, the girl said, oh xxxx. Another man was there also and I mentioned all of the above work that I was told that I needed and he seemed confused. He mentioned that they didn't left the car to look underneath. What is included in the multi-point inspection then? He proceeded to take my car back to take a look at all of the above that I mentioned and when he came to get me, said that it didn't look like anything was wrong to him. Now, one of your technicians either needs more training or shouldn't be working there if they are not able to diagnose a Subaru at a Subaru dealership properly. I was told I would receive a call on 3/20 in regards to this and haven't heard anything. Now I feel worried and unsure about whether or not to trust this Subaru or if they are even being honest about what work I actually need done. Or they are just trying to scam Subaru owners who don't know much about cars out of their hard earned money. Either way, being a customer, im supposed to trust that I am getting the best service and I don't consider every other time I bring my car in, either being told it's great or it's terrible. I'm extremely disappointed in the service here and I'm unsure as to whether I need all of this work done or if I'm being lied to. More

The best buying experience I've ever had. Jeremy was an amazing salesman. I called about a outback, he located a few for us to see. I came in to the dealership and bought the first outback h Jeremy was an amazing salesman. I called about a outback, he located a few for us to see. I came in to the dealership and bought the first outback he showed us. We in at 7pm and out by 9pm. Groove gave me a fair trade value and I drive away with a new outback. Great experience and will definitely call Jeremy again in the future. Thanks, More

This guy is number 1 I hate shopping for cars but Chris Giordano not only made it easy but he made it fun too. There was absolutely no pressure and has a true interest in I hate shopping for cars but Chris Giordano not only made it easy but he made it fun too. There was absolutely no pressure and has a true interest in finding the right vehicle for your needs. We would definitely recommend Chris without hesitation to friends, family, and to anyone who is reading this review. More

Easy Easy! Jonathan was extremely helpful. He listened to our needs, presented a few options, and helped answer all of our questions. Additionally, he went out o Jonathan was extremely helpful. He listened to our needs, presented a few options, and helped answer all of our questions. Additionally, he went out of his way to help serve us and even picked my husband up a few blocks away in order to expedite the process for us. The process was easy, clear and there were no surprises. I'd absolutely recommend Jonathan and the Groove team. More

Great buying experience. Very helpful and courteous staff, quickly came to agreement on price and terms. Had the car ready for us to drive home quickly. Recommend highly, a Very helpful and courteous staff, quickly came to agreement on price and terms. Had the car ready for us to drive home quickly. Recommend highly, ask for Josh. More

Easy, Understandable, Stress Free David Elia made car buying easy, understandable and stress free. Easy, because he had prepared material and models for me based on my pre-appointment David Elia made car buying easy, understandable and stress free. Easy, because he had prepared material and models for me based on my pre-appointment communications. Understandable, because he explained the engineering in Subaru in understandable terms. Stress free, because the prices and options interested in fit my budget. I was able to get some wants along with the needs. All the employees I observed, or came into contact with, at Groove emanated genuine happiness. Made me feel good to experience employees enjoying their jobs no matter the busy showroom. More