Groove Subaru
Englewood, CO
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Low pressure, helpful Del helped us find the car with the features we wanted. Low pressure and know his stuff. The Groove staff made everything relatively fast and easy. Del helped us find the car with the features we wanted. Low pressure and know his stuff. The Groove staff made everything relatively fast and easy. More
Awesome He was awesome and helped me find what work for my family and I he was a amazing sales representative and I will defintly recommend him... He was awesome and helped me find what work for my family and I he was a amazing sales representative and I will defintly recommend him... More
Best car sales rep EVER!! on 04-18-2017 I contacted groove Subaru and spoke to Josh about wanting to trade in my Vw Jetta for a newer car. Josh was the most polite sales rep i on 04-18-2017 I contacted groove Subaru and spoke to Josh about wanting to trade in my Vw Jetta for a newer car. Josh was the most polite sales rep i came in contact with, since looking for a new car, He was also able to get the price of the car i wanted down to payments i was able to make. I give him 5 stars due to his awesome costumer service and he was handsome. More
Every step was easy and amazing outside of the financing. This is the very first time that I purchased a car and I had a lot of worries involved with it. Jeremy was a wonderful person to work with. He is extr This is the very first time that I purchased a car and I had a lot of worries involved with it. Jeremy was a wonderful person to work with. He is extremely knowledgeable of the product that he sells and was able to answer all of my questions. He also worked with me to acquire a loan to get my vehicle. All-in-all, if I ever need a new car when I am still in Colorado, he will be the only person that I work with. I cannot stress enough how helpful he was. I was also assisted by Jeff Adsit. He responded in a prompt manner to all of my emails in regards to my potential vehicles. That being said, Joe Schlitter was a bit too pushy with the warranty. I realize that extended warranties are pure profit and are sought after from consumers. That does not excuse his behavior. Upon my initial declination, he probed to find out why I did not want to purchase one, a classic sales technique. I explained how I did not want to spend additional funds on the vehicle as I am already surpassing my initial budget. He counter-offered by lowering the price of the warranty to which I declined a second time. His overall demeanor towards me change instantly when he realized that he was not going to be able to sell me this additional warranty. During the rest of my time working with him, he must have pushed this warranty back into the conversation at least six-to-eight more times. I am absolutely frustrated with how aggressive Joe was with me and will refuse to work with him if I ever return. I did just receive a phone call from Joe apologizing in regards to his behavior. It takes integrity to own up to a mistake and I do appreciate it. Hopefully, that experience will be avoided for future customers. More
Great Experience! This was my second time getting a car from Groove and once again it was a positive experience. Chris was knowledgeable about the options, friendly, a This was my second time getting a car from Groove and once again it was a positive experience. Chris was knowledgeable about the options, friendly, and did a nice job of finding the right car for me. I would definitely recommend Chris and the entire team at Groove Subaru. More
Trading up made easy I have to say, upgrading from my 2015 to a 2017 was the easiest thing ever. Jameson Primack was very laid back, and made the whole experience very enj I have to say, upgrading from my 2015 to a 2017 was the easiest thing ever. Jameson Primack was very laid back, and made the whole experience very enjoyable. There was no pressure to buy things I didn't want, and they worked with me to get the accessories, color and package I wanted at the price I was looking for, even with a few upgrades. I will continue to trust Groove Subaru and it's team to handle all my needs when it come to my Subaru!! Great job guys!!! More
First Subaru This was our first Subaru and we had a great experience. We initially came to decide between an Outback and Forester but did not intend on making a pu This was our first Subaru and we had a great experience. We initially came to decide between an Outback and Forester but did not intend on making a purchase. We never felt pressured and the whole process moved along at our pace. Jonathan was fantastic and gave us the space to discuss. Once the price started to work in our favor we felt comfortable making the purchase that day. The whole process was smooth and easy. If we ever felt pressured to make a decision we would have walked out but the whole team was great and really supported us. More
Easy and friendly Matt paid attention to my needs even though my husband was with me because it was my car and was very helpful and knowledable. Not pushy which i appr Matt paid attention to my needs even though my husband was with me because it was my car and was very helpful and knowledable. Not pushy which i appreciated. More
No pressure sales Matt was accomadating and very imformative. Would come here again.it was fast and easy. Matt was very entertaining and fun and I am excited about my Matt was accomadating and very imformative. Would come here again.it was fast and easy. Matt was very entertaining and fun and I am excited about my purchase. More
Love Groove Subaru! Jim was very helpful and patient with me as I decided which car would best fit my needs. He loves what he does and wants to help you find what you wan Jim was very helpful and patient with me as I decided which car would best fit my needs. He loves what he does and wants to help you find what you want in a car with a price that fits your budget. He explained every step of the process and helped me get set up before I drove away with my new car! More