Groove Subaru
Englewood, CO
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Super helpful They were helpful, nice and understanding. Worked to get us a great deal and made the experience as smooth as possible. We are very thankful Matt was They were helpful, nice and understanding. Worked to get us a great deal and made the experience as smooth as possible. We are very thankful Matt was there for us More
Fun and Easy!!! We worked with Mark Davis on a used car. He had the vehicle and everything ready when we got there. I had no idea buying a car could be this easy. We worked with Mark Davis on a used car. He had the vehicle and everything ready when we got there. I had no idea buying a car could be this easy. Big Thank You to Mark, Taylor and the whole Groove Subaru Team. I will definitely come back. More
Over exceeded expectations I went to Groove only knowing I wanted a Subaru but not which one and not knowing if I could get one on my own. Dan Cassin was my Sales Associate and I went to Groove only knowing I wanted a Subaru but not which one and not knowing if I could get one on my own. Dan Cassin was my Sales Associate and guided me to the perfect vehicle. A vehicle in my price range and ultimately the best vehicle for my lifestyle. The process did not start out perfectly (due to my credit score) but Dan and Groove Subaru were willing and able to work through all the frustration and get me out of there with an amazing Subaru! This was the first dealership vehicle I had bought and I am very pleased with my decision to go and get one from Groove Subaru. Thanks to everyone at Groove Subaru! More
Great Service Mark was able to find the exact Crosstreck that we wanted! Since we live out of state, he arranged for delivery and personally met us half way to deli Mark was able to find the exact Crosstreck that we wanted! Since we live out of state, he arranged for delivery and personally met us half way to deliver it. When we are ready to trade in, we will definitely work with Mark again. More
Blew Me Away! First let me start by saying that from the moment I walked into Groove Subaru, Patrick at the front desk was friendly, kind and greeted me warmly. I s First let me start by saying that from the moment I walked into Groove Subaru, Patrick at the front desk was friendly, kind and greeted me warmly. I shared with him that I had searched Groove's inventory online and I knew which Forrester I wanted to test drive. He introduced me to Maggy...and get ready for me to gush about this woman! I knew from the moment I met her that I could trust her, she was real, authentic and the last thing from a pushy car salesperson with an agenda. We test drove the Forrester and talked about my not-so-perfect credit and she reassured me that they'd make it work. I only had an hour to spend with Maggy and in that time she was able to put together a payment plan that I was happy with. Before I came to Groove, I had visited AutoNation and the car salesman I worked with made feel embarrassed about my credit history and promised to call me back in one hour with payment plan options and didn't return my call for five hours!! Needless to say they lost my business and I'm happy they did because, I felt proud to purchase my Subaru from Groove. When it came time to meet with the finance manager, Chris, he was also so authentic and so kind. I have dealt with several pushy finance managers in the past who are hell-bent on up-selling your monthly payments to include alarm systems and extras, etc. Chris asked if I was interested in the extra options and when I declined he was very respectful. He is also a Bears fan so I love him for that alone! Overall, I really felt cared about at Groove. I really felt that Maggy (and the entire team) cared about me as a person, and put my needs before their agendas. I absolutely love my Forrester and can't imagine driving anything but a Subaru now- especially since I know I have people that have my back and that I can trust in the future when it comes time for me to purchase my next Subaru. More
Experience was above my expectations - relatively painles! Everyone was very friendly, always greeting you with a smile and offering water!! Showroom was very clean and comfortable. Best car purchasing experi Everyone was very friendly, always greeting you with a smile and offering water!! Showroom was very clean and comfortable. Best car purchasing experience I've ever had - and the fastest. More
Great support David Elia was very helpful in this car buying process. I was crunched for time and he helped as much as he could to speed the process along. Thank David Elia was very helpful in this car buying process. I was crunched for time and he helped as much as he could to speed the process along. Thanks David! More
Excellent The place and people are wonderful. I had purchased a car from a different dealer and after 4 months of a run around for multiple reasons, I traded th The place and people are wonderful. I had purchased a car from a different dealer and after 4 months of a run around for multiple reasons, I traded the car for a new one with Groove. Everyone that helped me was excellent! More
Only Place to Buy a Vehicle I live in South Dakota. I used a car buying service which hooked me up with Jon Norris. This is hands down the best experience buying a car. Ended I live in South Dakota. I used a car buying service which hooked me up with Jon Norris. This is hands down the best experience buying a car. Ended up ordering it as I wanted specific accessories. Jon kept me updated regularly. He was VERY responsive to question I had via texting. We flew in late. Jon picked us up at the hotel in the morning. When we arrived at the dealership, the car ready to go. Our finance guy was awesome too!! He was able to drop the interest rate, saving me some money. For anyone in Colorado and surrounding states, it is well worth the trip for outstanding service. More
Fast and easy Fantastic service, answered all questions I had and were very thorough and patient with me. The atmosphere among the dealership and employees was ligh Fantastic service, answered all questions I had and were very thorough and patient with me. The atmosphere among the dealership and employees was light and positive. Refreshments were provided. More