Groove Subaru
Englewood, CO
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Easy to make appointment they took care of at the appointment time. Gave me an estimated time of completion and car was ready for pick up on time. appointment time. Gave me an estimated time of completion and car was ready for pick up on time. More
Great service! Had all the information I needed to utilize my warranty. Sent estimate straight away. Josh at the service desk was friendly and customer service dri Had all the information I needed to utilize my warranty. Sent estimate straight away. Josh at the service desk was friendly and customer service driven. More
Haley was absolutely fabulous. Groove really understands customer service, fantastic company to deal with. My wife and I have always owned Subaru cars and it’s easy to understand w Groove really understands customer service, fantastic company to deal with. My wife and I have always owned Subaru cars and it’s easy to understand why when we always deal with Groove. More
Sophia was helpful and polite. She also offered rides for me to I didn't have to wait at the shop for hours. She took care of my car and me. She went above and beyond. She also offered rides for me to I didn't have to wait at the shop for hours. She took care of my car and me. She went above and beyond. More
Steve did the job we asked of him. He handled the new car situation rather quickly. Finance on the other hand ignored my one request and it took almost 3 hours, once we said we wanted He handled the new car situation rather quickly. Finance on the other hand ignored my one request and it took almost 3 hours, once we said we wanted to buy the car, to get out of the dealership. 2.5 of those hours were literally us just sitting and waiting, this is after our finance application was done and approved. Not too happy about the downtime and lack of updates. Beyond that, it was a smooth experience and we are happy with our new vehicle. More















