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Groove Subaru

Englewood, CO

4.7
7,403 Reviews
At Groove Subaru, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools…done. Even if it means bringing back a car you don’t absolutely love… we’ll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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5300 S Broadway

Englewood, CO

80113

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Showing 7,403 reviews

April 09, 2017

My "go to" for used cars! Between my daughters and now my friend, I have been involved in 5 car purchases through Groove! They have a great selection of (gently) used cars, at More

by Cathryn HCQI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward
Apr 11, 2017 -

Groove Subaru responded

Thank you for being a part of so many vehicle transactions with our team Cathryn, by now you are a pro at this!

April 09, 2017

Great leasing experience! Great experience at Groove Subaru. The salesperson kept my needs in mind regarding price, style of vehicle, personal needs etc. really excited about m More

by Rachel f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Primack
Apr 11, 2017 -

Groove Subaru responded

Thank you for choosing to do business with us. We are so glad you and Jameson got along and he was able to help you get the new Subaru you wanted!

April 09, 2017

Incredibly pushy Matt was insanely pushy. We have gone to numerous dealerships and never been treated so poorly. The groove experience was terrible and Matt completely More

by Michael Rardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Ward, Matt Bennett
Apr 11, 2017 -

Groove Subaru responded

Michael, I am sorry to hear that your visit with our sales team went poorly. We do not stand for any kind of high-pressure sales tactics here at Groove and I am sorry you felt that you were not able to get what you wanted from my team. I will investigate the incident and will use your comments to make sure we are operating to our high standard of Easy car buying just as we do with every review we receive. If you have further comments, you can reach me directly at (303) 789-6461, or email me at rfarnett@grooveauto.com. I am glad to hear you were able to get the car you wanted even though that means we lost out on your business. Thanks!

April 08, 2017

Let's make a deal in less than an hour! Jonathan was a superb salesman. I did not feel any pressure. My questions and concerns were addressed in a straight forward manner. Professiona and fr More

by ksteele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward, Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for working with Jonathan, Anne, and our team to get the vehicle you wanted!

April 08, 2017

Easy and stress free Anne made the experience pleasant and it was easy to see that she liked her job and cared for the clientele. I was very pleased with the service recei More

by NateM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for sharing your experience with Anne and our team Nate!

April 08, 2017

Great customer service Anne is an awesome customer service representative. She went out of her way to make sure I had everything I needed from the courtesy car to the the ex More

by Adam Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for making the trip out to see us Adam. Your business means the world to us!

April 08, 2017

Fast friendly and caring Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. More

by Jsub1
Recommend Dealer
Yes
Employees Worked With
Anne Chacon
Apr 11, 2017 -

Groove Subaru responded

Thank you for working with Anne while at Groove Subaru!

April 07, 2017

Great service/deal Thanks Jameson for all your help love my new car. You were awesome to work with and made the process painless. Good luck. I would recommend Jameson t More

by Barb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Primack
Apr 07, 2017 -

Groove Subaru responded

Thank you for your kind words Barb- we will be sure to share them with Jameson!

April 07, 2017

James is the man! Went in to compare prices and left with a new car. He helped us get the deal we wanted on the car we wanted. What more can you ask for? His charisma t More

by Jerry V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was awesome too! Thanks again! Congrats on your marriage!, Jameson Primack, Joseph McCarty
Apr 07, 2017 -

Groove Subaru responded

Thank you for working with Jameson and our team here to get your new Subaru Jerry!

April 07, 2017

always there to help, no hassles, good repoier First I called to set an appointment to buy a car. I had Josh Federico as my personal sales rep. He showed me the car I was interested in. We test dro More

by outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Federico, Brendan Hancock, Josh Federico, Brendan Hancock
Apr 07, 2017 -

Groove Subaru responded

Thank you for choosing to do business with us Ed and Renee!

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