Groove Subaru

Great experience Nick was great. He was helpful, knew the answers to my questions (or found out the answer if he didn't know), and made the process easy and fast. Nick was great. He was helpful, knew the answers to my questions (or found out the answer if he didn't know), and made the process easy and fast. More

Wonderful service We loved this dealership. everybody were not only friendly but truly helped with all questions and concerns we had. i appreciate all guidance they pr We loved this dealership. everybody were not only friendly but truly helped with all questions and concerns we had. i appreciate all guidance they provided after we bought the car. More

New car features review I was called to set up an appointment for me to receive additional information on the car features. I greatly appreciated this personalized after sale I was called to set up an appointment for me to receive additional information on the car features. I greatly appreciated this personalized after sales contact More

Honest They made a deal that fell through because of another dealership. Jameson followed back up and found that the other dealership still had the car I wan They made a deal that fell through because of another dealership. Jameson followed back up and found that the other dealership still had the car I wanted. They made arrangements to acquire the car and delivered on their offer even though it was past their promotion timeline. More

Loved my experience at Groove Subaru Had a great experience! My sales representative, Isabella, was professional and patient with my questions. Felt like a friend was helping me! I don’t Had a great experience! My sales representative, Isabella, was professional and patient with my questions. Felt like a friend was helping me! I don’t respond well to the old school style of “hard sell”, and she was such a refreshing surprise vs what I was expecting when I arrived. More

Great Cars at Great Prices Nick was incredibly helpful, friendly and understanding. We came in needing a new Subaru as my Impreza’s lease was up. My car had been in a few minor Nick was incredibly helpful, friendly and understanding. We came in needing a new Subaru as my Impreza’s lease was up. My car had been in a few minor accidents with mostly cosmetic work done, and knowing my trade in value, I still had to be stern with my price point. Nick knew we were returning customers and worked with us to get us where we needed to be. He got me into the car I wanted that same night and at my exact price point! It was quick and easy! He went over every detail of the car, he was incredibly thorough, helped us every step of the process, and even walked us out and waved as we drove off. A really exceptional experience!! More

Bought a brand new Forester within my budget Went to buy a brand new Forester and had a great experience. Daniel Frengel helped me immensely in purchasing a 2018 Forester within my budget constra Went to buy a brand new Forester and had a great experience. Daniel Frengel helped me immensely in purchasing a 2018 Forester within my budget constraints and the process was smooth, quick, and successful. More

Great experience buying my first Subaru! Nick was very helpful and patient. Answered all of my questions and was very friendly with no pressure which made it a relaxing experience. I like t Nick was very helpful and patient. Answered all of my questions and was very friendly with no pressure which made it a relaxing experience. I like that he went over what I was looking for to determine the right model for me. I am very happy with my new Subaru Impreza and glad that I got an automatic transmission even though I was used to a stick shift. It has the paddle shifters so that is very familiar to me. All in all, Groove is a good place to get a quality car! More

Great Customer Service I came in looking for a good deal on a crosstrek and left with a good deal on a crosstrek. Daniel did a great job and I appreciate the great customer I came in looking for a good deal on a crosstrek and left with a good deal on a crosstrek. Daniel did a great job and I appreciate the great customer service we received! More

Exceptional Customer Service Overall very positive experience. The Groove team was friendly and easy to work with. Absolutely no pressure and they allowed us to set the pace. No Overall very positive experience. The Groove team was friendly and easy to work with. Absolutely no pressure and they allowed us to set the pace. Nothing was pushed on us, felt like we were guided toward an informed selection. The transaction was transparent and seemed honest. Seems the beginning of a long relationship. Isabella was quite pleasant to work with. She clearly is customer focused and provided exceptional customer service. She has exceeded my expectations on multiple occasions. Even after the sale she continues to answer the phone and is eager to help. More