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Groove Subaru
Englewood, CO
7,488 Reviews
At Groove Subaru, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools…done. Even if it means bringing back a car you don’t absolutely love… we’ll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,488 reviews
December 13, 2024
Sophia was helpful and polite. She also offered rides for me to I didn't have to wait at the shop for hours. She took care of my car and me. She went above and beyond. She also offered rides for me to I didn't have to wait at the shop for hours. She took care of my car and me. She went above and beyond. More
by kfcmike2000
Verified CustomerEmployees Worked With
December 12, 2024
We have had several bad experiences lately and we had decided to move on from Subaru decided to move on from Subaru More
by danchism
Employees Worked With
December 12, 2024
Steve did the job we asked of him. He handled the new car situation rather quickly. Finance on the other hand ignored my one request and it took almost 3 hours, once we said we wanted He handled the new car situation rather quickly. Finance on the other hand ignored my one request and it took almost 3 hours, once we said we wanted to buy the car, to get out of the dealership. 2.5 of those hours were literally us just sitting and waiting, this is after our finance application was done and approved. Not too happy about the downtime and lack of updates. Beyond that, it was a smooth experience and we are happy with our new vehicle. More
by mmorrato
December 11, 2024
Excellent service and kept me well informed during the whole process. took the extra step to make sure the service was done timely whole process. took the extra step to make sure the service was done timely More
by larry
Employees Worked With
December 11, 2024
Excellent experience in buying my new Subaru was treated with respect and everyone we delt with was professional thank you with respect and everyone we delt with was professional thank you More
by sullivan2020
December 11, 2024
Overall great experience. They worked well with my situation and made a good deal on my purchase. They worked well with my situation and made a good deal on my purchase. More
by fishfryd
December 11, 2024
Easy friendly check-in, good price on the rental, very good communication on the status of my 2-3 day repair good communication on the status of my 2-3 day repair More
by aksnelson
December 11, 2024
My sales person, Sergio, was very patient and a pleasure to deal with. The whole experience was somewhat frustrating due to the continuous haggling over price. I was exhausted after 5 hours. to deal with. The whole experience was somewhat frustrating due to the continuous haggling over price. I was exhausted after 5 hours. More
by slothyoga99pp
Employees Worked With
December 10, 2024
Honestly really solid, every time I work with them they keep me updated on what's going on and I feel like I can trust them keep me updated on what's going on and I feel like I can trust them More
by cbloom19
