Groove Subaru

Haley was simply awesome-great communication through the whole process , loved the texts providing updates whole process , loved the texts providing updates More

Most auto purchases are not very transparent to the buyer. The numbers can be presented to look fair, but it is a negotiation. However, in this case the whole process was clear, direct, in contrast wi buyer. The numbers can be presented to look fair, but it is a negotiation. However, in this case the whole process was clear, direct, in contrast with competitors. More

Excellent, Very professional. 100% recommend, next time I need a car I know where to go.😄 100% recommend, next time I need a car I know where to go.😄 More

Always super helpful and everything is completed in a timely manner and is always communicating with the status of my vehicle timely manner and is always communicating with the status of my vehicle More

CANNOT TRUST This shop will not honor the prepaid packages they sell you. I bought a package of three full service oil changes from the in-person staff at Groove Subaru on Broadway and by the third packages they sell you. I bought a package of three full service oil changes from the in-person staff at Groove Subaru on Broadway and by the third oil change they claimed the package was expired. I still have the agreement and no where does it say there is an exiration. What's worse is when speaking to the management there they hide behind some third-party company they claim provided this deal, yet I only spoke with in-person staff and was not given any info about any third-party involvement. They even tried to say that its my responsibility to contact this other company to resolve it. Dear Groove - if you work with another copany for anything and the customer only dealt with you then it is you that needs to work out those details and not make it the customer's problem. This was handled so very poorly and it could have been a very easy fix if you even cared about your long-time customers. From 2018 to 2024, and now we're done. More

Great service. Nice facility. Titiahna was very helpful. Would recommend Hi to my mom and sisters Nice facility. Titiahna was very helpful. Would recommend Hi to my mom and sisters More

The sales department were ultimately dismissive of my inquiries shortly after I bought my car. However the service department has been great. I've been treated with courtesy, professionalism and servic inquiries shortly after I bought my car. However the service department has been great. I've been treated with courtesy, professionalism and service has been completed quickly. The Lyft service is super helpful too. I would definitely recommend this service department for your Suby! More

Bought the car new and have had it serviced since. Starting to thinking about a new one Starting to thinking about a new one More

Bret was a complete gentleman. Great service, and he checked in on me after the service to make my car was still good. Great service, and he checked in on me after the service to make my car was still good. More

Tiannah was great, service was good, and it went as fast as can be expected. No issues. as can be expected. No issues. More