
Groove Subaru
Englewood, CO
Filter Reviews by Keyword
By Type
Showing 7,489 reviews
Pleasure working with Andrew Smith and rest of sales staff We had a very positive experience working with our sales man Andrew Smith and the rest of the sales staff in the purchase of our 2019 Subaru Legacy. A We had a very positive experience working with our sales man Andrew Smith and the rest of the sales staff in the purchase of our 2019 Subaru Legacy. Andrew was very knowledgeable about the vehicle and readily answered all our questions. We felt we got a very fair deal and look forward to hopefully expert service with the service representatives and technicians. More

Great Experience Rolly Hepinstall helped me navigate my purchase at Groove. He was amazing and proved to be a wealth of knowledge. He took his time with me and really Rolly Hepinstall helped me navigate my purchase at Groove. He was amazing and proved to be a wealth of knowledge. He took his time with me and really got me into the right vehicle for my needs and budget. I would absolutely recommend him and the folks at Groove if you want a smooth and relaxed car buying experience. More
Jason is wonderful! I needed to return a leased vehicle and got connected with Jason. He was helpful, resourceful, and reapectful of my time and situation. I wasn’t buyin I needed to return a leased vehicle and got connected with Jason. He was helpful, resourceful, and reapectful of my time and situation. I wasn’t buying or leasing another car at this time, and he still made sure he figured out what worked best for me. The next time I buy or lease a car, I will be going to Groove Subaru and asking for Jason!! More

Great service from a great team! After spotting a Subaru Crosstrek in the mountains one day, I knew it was a vehicle I could see myself owning - and I say that as a long-term Jeep loy After spotting a Subaru Crosstrek in the mountains one day, I knew it was a vehicle I could see myself owning - and I say that as a long-term Jeep loyalist. So I hit up Groove Subaru and someone from their team got a hold of me to arrange a test drive. Couldn't have been more pleased with the vehicle, as well as the customer service I recieved. A month later (today), I drove off the proud owner of a Subaru and one of their associate's showed me all the bells and whistles on my new car. Best advice: If you are wanting a Subi, give these guys a shot. More
Great experience overall. Joseph was very helpful and straightforward about all of my options. I love Subaru and especially thanks to the great service along with quality well Joseph was very helpful and straightforward about all of my options. I love Subaru and especially thanks to the great service along with quality well built vehicles, I’m a Subaru lover for life. Thank you everyone at Groove for working with me! All the best, Jamie. More
Very good experience Dan was great to work with. He emailed information to me about the cars in stock that met my criteria. When we met, he listened to me and addressed al Dan was great to work with. He emailed information to me about the cars in stock that met my criteria. When we met, he listened to me and addressed all of my questions. He never attempted to persuade me to increase my budget and/or change to a newer, more expensive model. He was responsive and never pushy. I’m very pleased with the financing and my new car. I researched many other dealerships and Groove had the best price. More
Easy, No Pressure Buying Experience I absolutely LOVE my new Subaru Ascent and my new Subaru dealership!! From my first call to shaking hands after the sale, Dan Cassin was nothing short I absolutely LOVE my new Subaru Ascent and my new Subaru dealership!! From my first call to shaking hands after the sale, Dan Cassin was nothing short of amazing! My husband and I were planning on buying an SUV in January 2019, and we weren’t entirely sure we would go with another Subaru after what we went through with our Subaru dealership in Plano, Texas. After meeting Dan, we didn’t even bother looking at the other SUVs on our list. His laid-back demeanor and outstanding customer service are simply unmatched. He really took his time to walk us through the buying process, (this was our first NEW car purchase) and explained everything to a T. I messaged Dan almost everyday for updates on when our car would arrive, which I’m sure was annoying, and his responses were always prompt and friendly! As soon as our SUV arrived, Dan messaged us and had it ready to go in record time, I’m sure. Before the sale went through, Dan explained all the new technology to us in great detail. We were then introduced to Joe Schlitter for the financing of our SUV. Joe was upfront and honest with us, and made the buying part of this adventure way too easy. He even introduced us to our new favorite pizza spot! When a Chicagoan tells you where the best pizza in town is ...you listen to them. After the sale, Dan walked me to my new SUV (after he had clocked out for the night, I’m sure because he headed to his car warming up behind mine afterwards) and went through all the gadgets/tech once more to make sure I felt comfortable navigating everything on my own. If you’re in the market for a new vehicle, there is only one name you need to know before you head to Groove, and that’s Dan Cassin. Thanks to Dan, we have found a Subaru dealership for life. More
Overall great experience Was in the market for a new car, knew I wanted a certified pre-owner car and groove had a large selection. Jameson in an old colleague so he was the f Was in the market for a new car, knew I wanted a certified pre-owner car and groove had a large selection. Jameson in an old colleague so he was the first person I contacted. Within a day I was test driving cars that fit billed. Jameson was up front and honest from the beginning. Although Jameson and I already knew each other he was professional forthgiving every step of the way. He definitely did not steer me from, after driving 5-6 cars I ended buying the car that fitting my needs the best. Overall great experience. Go see my man Jaymo! More

The best experience and the best salesman From the minute I arrived at the dealership our salesman James Smith was excellent. James was so knowledgeable about Subaru’s and all the new features From the minute I arrived at the dealership our salesman James Smith was excellent. James was so knowledgeable about Subaru’s and all the new features , that I knew that this Forester was the vehicle for me. Never once was James pushy or over bearing. He truly let me make an informed decision. I have nothing but good things to say about my whole experience. Thank you James and everyone who helped me. Your great. I will always come back to Groove Subaru for all my car needs. More
Rolly saves the day. Rolly had the exact car I wanted and made the deal happen. I had a very strict budget because my car was totaled because of hail and Rolly got the pri Rolly had the exact car I wanted and made the deal happen. I had a very strict budget because my car was totaled because of hail and Rolly got the price right and was able to pull everything together in a day. I had been searching up and down the Front Range and none of the other dealerships even made an attempt to be helpful or reasonable. Rolly was professional, friendly and made me feel like he really wanted to help me. It's nice to run into people that are good at their job and care about their customers. Chris Giordano also did his part and was friendly as well. I'm sure Chris and the other paperwork/Financing crew don't get a lot of the spot light, but he also did a great job of getting us through the transaction. The detailing crew also did a great job of getting everything cleaned up and read for us given a very short window of time. More