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Groove Subaru
Englewood, CO
7,494 Reviews
At Groove Subaru, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools…done. Even if it means bringing back a car you don’t absolutely love… we’ll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,495 reviews
April 29, 2024
Friendly, casual experience. Nice way to buy a vehicle. Low pressure, well-informed staff. Nice facility. Nice way to buy a vehicle. Low pressure, well-informed staff. Nice facility. More
by dkellert
Verified Customer
April 29, 2024
I waited for 3. 5 hours for an oil change and tire rotation plus a diagnostic test for my car. Because I waited for so long they gave me a free oil change the next ti 5 hours for an oil change and tire rotation plus a diagnostic test for my car. Because I waited for so long they gave me a free oil change the next time I come in More
by Julie
Employees Worked With
April 28, 2024
Close to home! Employees work as a team—supporting each other to give us good and honest service. Employees work as a team—supporting each other to give us good and honest service. More
by tmoyer1939
April 28, 2024
Emmanuel was the salesperson that helped men (not listed) 12/10 - thank you for your patience and flexibility to help!! 12/10 - thank you for your patience and flexibility to help!! More
by shannon.mcentegart
April 27, 2024
After a rough start where a tire change was ache to take at least 3 hours, the shop redeemed themselves and got it done in an hour and 15 min. at least 3 hours, the shop redeemed themselves and got it done in an hour and 15 min. More
by Anonymous
Employees Worked With
April 27, 2024
Great dealership. They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the ex They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the exact car you want. Pricing is fair and clear up-front. Their parts department is also easy to work with and is definitely the place to go for genuine OEM parts. Groove's service department is exceptional. From the time you pull your car into the bay, you have an assigned service advisor. Ron Baca has helped me a couple of times and goes way above the call to ensure that your car is properly serviced, working closely with Subaru of America on warranty issues. He is also very proactive in communicating status. Groove also has a great program where they'll pay for a Lyft ride to/from the dealership if you don't want to wait for service to be completed. They can also find an inexpensive rental car if needed. Overall I highly recommend this dealership for their professionalism and commitment to customer satisfaction. More
by MarkEhr
April 27, 2024
Professional, friendly and efficient staff. The service area is very clean. Will definitely be coming back for service. The service area is very clean. Will definitely be coming back for service. More
by Acura's x 3
Employees Worked With
April 27, 2024
Got me in for a major service the next day. Great teamwork and had everything completed on time. Great teamwork and had everything completed on time. More
by JPIERCE1952
