Groove Subaru

I think this might be a duplicate review, but happy to give praise to Haley again. She went above and beyond in helping fix a miscommunication issue that could’ve prevented me from moving across states. S give praise to Haley again. She went above and beyond in helping fix a miscommunication issue that could’ve prevented me from moving across states. She was able to find a quick solution and was able to get me in for an appointment first thing the next morning. Very grateful for her help! More

Everyone was nice, ask if there was anything else they can do for me while time there and at the end on my checkout. If so, handle the issue right then.Kept me informed on my car repair throughout the r can do for me while time there and at the end on my checkout. If so, handle the issue right then.Kept me informed on my car repair throughout the repair process in the service shop. Thank you More

Josh realized it would take beyond 5 PM so got me a Lyft home. Honored the price and corrected what the computer spit out. Excellent in all regards. home. Honored the price and corrected what the computer spit out. Excellent in all regards. More

Lane was very helpful and kept me informed on the inspection of the car’s condition inspection of the car’s condition More

Very friendly and accommodating, I was actually surprised and impressed. Service suggested some very practical maintenance items and impressed. Service suggested some very practical maintenance items More

Service was quick and polite. Nice waiting area. Car smelled fine when I got it back. Nice waiting area. Car smelled fine when I got it back. More

Gone here since 1980. This time, they kept texting the wrong phone number. Was waiting in the waiting room but they were leaving texts on a different number. They do fi This time, they kept texting the wrong phone number. Was waiting in the waiting room but they were leaving texts on a different number. They do figured it out an hour later . Frustrating! More

I have never had a bad experience here - from buying my car to each service I have gotten done, everyone has been phenomenal. I’d recommend Groove to anyone who asked. car to each service I have gotten done, everyone has been phenomenal. I’d recommend Groove to anyone who asked. More

Did all work recommend by advisor. To bad the technician was so focused on his total hours for day not quality work. Did not bolt down coil pack or route hoses correctly. Caused mis To bad the technician was so focused on his total hours for day not quality work. Did not bolt down coil pack or route hoses correctly. Caused misfire and a tow. The service advisor was good otherwise I would have given you a zero. FYI. We did this work so my daughter could take this car out of state for 10 weeks. Glad I caught it before I went out of town for work More

When buying a Subaru " Ask for Dan the Main Man " ! Seriously , Dan is knowledgeable and balanced with a Great Deal of patience as he helps You to decide on buying a Subaru. Dan the Main Man " ! Seriously , Dan is knowledgeable and balanced with a Great Deal of patience as he helps You to decide on buying a Subaru. He's not a rookie salesman that trying to separate You from your money. Buy a car from him and you will not have regrets. More